DSHS HCLA Specialty Contract Monitor

State of Washington; Yakima (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

The State of Washington, through the Department of Social and Health Services, seeks a Specialty Contract Monitor to oversee contract compliance across Yakima, Benton, and Franklin counties. This role travels regionally to perform onsite monitoring and quality assurance activities.

Applicants should bring strong contract-monitoring experience, knowledge of performance-based contracting, and a commitment to equity and social justice in health and social services delivery.

Qualifications

• Knowledge of contract requirements and experience in contract monitoring.
• Understanding of performance-based contracting.
• Demonstrated analytical and problem-solving skills.
• Ability to make critical decisions and implement them.
• Commitment to confidentiality and ethical practice.
• Independent drive and motivation.
• Experience with behavior support concepts.
• Commitment to equity, anti-racism and social justice in work with DSHS.

Responsibilities

• Lead staff by performing onsite compliance monitoring visits and QA activities.
• Develop procedures for monitoring, tracking, and approving corrective actions.
• Set monitoring timelines and priorities based on issues identified.
• Monitor regional Adult Family Home, Assisted Living Facilities, and Behavior Support Providers using structured tools.

Skills

Contract monitoring

Performance-based contracting

Analytical skills

Decision making

Confidentiality

Equity and social justice

Behavior support understanding

Education

Master's degree in social work, health or social science, public administration, or a related field

Bachelor's degree in social work, health or social science, public administration, or a related field

Job description

Description

Our Home and Community Services (HCS) team is growing and looking for a Specialty Contract Monitor to join our team as a Social and Health Program Consultant 4.

In this role, you will monitor community residential providers for contractual compliance and accountability. You will also implement policies, procedures and evaluation methods while creating tools related to quality assurance and contract monitoring activities. This position covers Yakima, Benton, and Franklin counties. This job requires frequent travel within the assigned region.

Still reading? Here's what you'll do.

Some Of What You'll Do

• Lead staff by performing onsite compliance monitoring visits and quality assurance activities
• Develop procedures for the monitoring, tracking, and approving corrective actions
• Set monitoring timelines and priorities based on identified issues
• Monitor regional Adult Family Home, Assisted Living Facilities, and Behavior Support Providers using structured tools

What We're Looking For

• Knowledge of contract requirements and demonstrated experience in contract monitoring
• Understanding of performance-based contracting
• Demonstrated analytical and problem-solving skills
• Ability to make critical decisions and follow through with implementation
• Demonstrated ability to maintain confidentiality
• Independent drive and motivation
• Experience and ability to comprehend behavior support
• Promote equity, anti-racism, and social justice commitment to your work with DSHS

Who Should Apply

One year of experience as a Social and Health Program Consultant 3 or equivalent.

Or

Two years of experience as a Social and Health Program Consultant 2 or equivalent.

Or

A master's degree in social work, health or social science, public administration, or a related field

• And, four years of professional experience planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs

Or

A bachelor's degree in social work, health or social science, public administration, or a related field

• And, five years of professional experience planning, administering, developing, or delivering social, financial, health, or chemical dependency treatment services programs

Or

A combination of education and professional experience totaling at least nine years.

Note: A degree in social work must be from a program accredited by the Council on Social Work Education.

The Department of Social and Health Services’ vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at [phone]. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure ( Nepotism) Disclosure

If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

E-Verify is a registered trademark of the U.S. Department of Homeland Security

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

• Employees and their families are covered by medical (including vision), dental and basic life insurance
• There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state
• Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses
• Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts
• To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs
• Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses
• Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction
• The Washington State Employee Assistance Program promotes the health and well-being of employees

Retirement And Deferred Compensation

• State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site
• Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options

Social Security

• All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system

Public Service Loan Forgiveness

• If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program

Holidays

• Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year
• Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday

Sick Leave

• Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave
• Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday

Vacation (Annual Leave)

• Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave
• Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment
• Pay status includes hours worked, time on paid leave and paid holiday