DSHS HCLA Performance Outcomes and Data Analyst

State of Washington; Lacey (WA); On-site; USD 80,000 - 103,000; Full time

Job summary

DSHS HCLA is seeking a Performance Outcomes and Data Analyst to monitor operational performance and improve reporting consistency for vulnerable adults in Washington State. You will translate business needs into analytical products and work with a BI team to enhance data quality and decision support.

The role emphasizes data storytelling, report development, and collaboration with program staff to drive performance improvements across the division.

Qualifications

• Bachelor’s degree in a related field such as Business, Public Admin, Statistics, Data Analytics, CS or Economics.
• Two years of professional experience in data analysis, performance measurement, BI, or related field.
• Equivalent combinations of education and experience may substitute for degree requirements.

Responsibilities

• Analyze and interpret RCS performance and operational data.
• Develop and maintain reports, dashboards, scorecards and performance measures.
• Respond to and prioritize data requests.
• Validate data and monitor data quality.
• Collaborate with the Office Chief of Business Operations, BI Analyst, and RCS staff.

Skills

Data analysis

Data visualization

SQL

Reporting tools

Stakeholder communication

Education

Bachelor's degree (relevant field)

Tools

Databases

BI tools

Job description

DSHS HCLA Performance Outcomes and Data Analyst

The Department of Social and Health Services (DSHS) and the Home and Community Living Administration (HCLA) are looking for their newest Performance Outcomes and Data Analyst. This newly created position contributes to the division’s ability to monitor operational performance, improve reporting consistency, support informed operational decision-making, and promote the health, safety, and well-being of vulnerable adults residing in licensed and certified long-term care settings throughout Washington State.

Working closely with the Business Intelligence Analyst, you’ll assist in developing business intelligence solutions, improving data quality, and translating business needs into meaningful analytical products.

If collecting and telling stories with data sounds exciting to you, then we want to hear from you!

Some of What You’ll Do

• Analyze and interpret RCS performance and operational data
• Assist and support the Development and maintenance of reports generation, dashboards, scorecards and performance measures
• Respond to and prioritize data requests
• Validate data and monitor data quality
• Collaborate closely with the Office Chief of Business Operations, Business Intelligence Analyst, and RCS program staff.

Who we Want In This Role

Knowledge

Bachelor’s degree in Business Administration, Public Administration, Statistics, Data Analytics, Statistics, Information Systems, Computer Science, Economics, Mathematics, Social Sciences, or a closely related field.

AND

Minimum of two years of professional experience in data analysis, performance measurement, business intelligence, program evaluation, reporting, or a related analytical field.

Or:

Equivalent combinations of education and professional experience in data analysis, performance measurement, business intelligence, program evaluation or a related field may substitute for the year per year of educational requirements.

Skills and Abilities

• Experience creating, collecting, validating, analyzing, and interpreting data from multiple sources to support business or operational decisions.
• Experience developing reports, dashboards, scorecards, and data visualizations using reporting and business intelligence tools.
• Experience presenting analytical findings and recommendations to management, stakeholders, or program staff.
• Demonstrated experience utilizing SQL and other data analysis, reporting, and business intelligence applications to collect, manage, analyze and present data in support of operational, programmatic, and strategic objectives.
• Experience working with databases, data management practices, and performance metrics.

Range of consideration for this opening is $80,169-103,149.

To Apply

Tell us about your experience, leadership philosophy, strengths, and perspective. We're less interested in finding someone who checks every box and more interested in finding someone who is a team player, quick learning and has a desire to learn our systems.

1. Completed Application
2. Cover Letter
3. Resume

The Department of Social and Health Services’ (DSHS) vision that People find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions about job number 07335? Contact [e-mail].

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at [phone]. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure (NEOPUST? but actually) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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