DSHS FTAA Senior Epic Application Analyst

State of Washington; Olympia (WA); On-site; USD 120,000 - 160,000; Full time

Job summary

State of Washington seeks an experienced Senior Epic Application Analyst to join the FTAA IT team. The role focuses on Epic application analysis, configuration, and leadership across Epic implementations, including governance forums and partnerships with Epic Technical Services.

The ideal candidate will have Epic Certification, strong troubleshooting skills, and ability to mentor analysts while ensuring end-to-end Epic workflows from build through activation.

Qualifications

• Bachelor's degree in Health Informatics, Computer Science, Information Systems, or a related field.
• Seven years of progressively responsible Epic application analysis, configuration, and implementation experience, including at least two years in a lead or senior capacity.
• Epic Certification required; certification in modules identified within 4 months after hire.

Responsibilities

• Serve as primary support contact for assigned Epic applications, coordinating issues and guiding workflow design.
• Lead cross-application scenarios and coordinate with Epic Technical Services and external partners.
• Support integration testing strategy, acceptance criteria, and go-live readiness.
• Document root causes and resolutions to build institutional knowledge.
• Perform routine maintenance activities including certificate renewals.

Skills

Epic Certification

Epic Application Analysis

Lead Experience

Interagency Coordination

Troubleshooting

Documentation

Healthcare Domain Knowledge

Education

Bachelor's degree in Health Informatics / Computer Science / Information Systems

Tools

Epic Systems

Job description

DSHS FTAA IT Application Development Senior Specialist

We are seeking experienced Senior Epic Application Analyst to join our team at the Finance, Technology, Analytics, and Accounting Administration (FTAA) and Division of Enterprise Technology (DIT). We have multiple job openings for this role and encourage those with in-depth knowledge and experience with Epic to apply.

Some Of What You Will Do

• Be a primary support contact for each assigned application, coordinating issues, guiding workflow design, building and testing, and serving as the liaison between end users and Epic implementation staff.
• Perform responsibilities across interfaces and legacy data conversions, specialize by content area and tool, and require strong coordination with non-Epic roles while maintaining the same Epic roles
• Represent DSHS as required in inter-agency application governance forums and Epic Technical Services
• Build and configure system master files, templates, record structures, orderables, preference lists, user roles, security classes, and smart tools
• Coordinate with Epic Technical Services and external partners to support perform responsibilities across interfaces and legacy data conversions, specialize by content area and tool, and require strong coordination with non-Epic roles while maintaining the same total full-time Epic roles setup, and activation activities
• Support the integration testing strategy, acceptance criteria, and go-live readiness standard with other program resources as required
• Investigate and resolve application errors in a timely manner, escalating to Epic Technical Services or other partners as needed
• Document root causes and resolutions to build institutional knowledge and prevent recurrence
• Lead and execute cross-application scenarios (e.g., tracking an order to ensure end-to-end operational accuracy)
• Perform routine maintenance activities including certificate renewals

Who should apply?

A Bachelor’s degree in Health Informatics, Computer Science, Information Systems, or a related field.

AND

Seven years of progressively responsible experience in Epic application analysis, configuration, and implementation, including at least two years in a lead or senior capacity.

OR

Eleven years of direct experience in Epic Interface analyst and configuration with demonstrated leadership of complex build efforts.

Note: This job requires Epic Certification. If you do not have Epic Certification, you will successfully get certified in the modules identified within a 4 month period after hire.

What We're Looking For

• Current Epic application certification in one or more modules relevant to this job
• Demonstrated experience leading configuration design or build activities across a full Epic implementation lifecycle, from build through activation
• Demonstrated experience providing technical guidance, work review, or mentoring to other analysts in a project or operational setting
• Systematic troubleshooting of application failures, message errors, and data issues in a production healthcare environment
• Experience developing clear and complete application documentation accessible to both technical and non-technical audiences
• Manage multiple concurrent application implementations and support activities within project timelines and shifting program priorities
• Collaborate effectively with application analysts, database administrators, network engineers, vendor technical teams, and program representatives across organizational lines
• Work independently to analyze, design, develop, test, and activate solutions with minimal supervision

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at [phone]. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver’s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Relationship and Reporting Structure (Necop)

If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That’s why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read About Our Benefits

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement And Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rated basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro-rated basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave, and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

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