DSHS FTAA IT Quality Assurance - Journey

State of Washington; Olympia (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

The State of Washington's Department of Social and Health Services is seeking an IT Quality Assurance Specialist to test financial applications and ensure readiness for One Washington and Workday transitions. You will design test scenarios, collaborate with developers and analysts, and document defects to prevent production issues.

In an Agile environment, you’ll adapt as requirements change, validate data, and support user acceptance testing and production-readiness reviews.

Qualifications

• Bachelor's degree in computer science, information technology, or related field with four years IT experience in software testing.
• Eight years of IT experience performing functional software testing.
• At least three years hands-on testing experience with mid- to large-scale enterprise applications across the software testing life cycle.

Responsibilities

• Plan and execute testing for financial applications.
• Review requirements and develop test plans, cases, and data.
• Perform functional, integration, system, regression, and interface testing.
• Validate financial data and application results.
• Document, track, and retest defects.
• Clarify requirements and resolve issues with developers and analysts.
• Support user acceptance testing and production-readiness reviews.
• Test changes related to One Washington and Workday.
• Report testing results, risks, and recommendations.

Skills

Test planning

Defect tracking

Regression testing

Agile/Scrum

Education

Bachelor's degree in CS/IT or related field (4 years IT testing)

Associate degree in IT + 6 years testing

8 years IT testing experience

Tools

SQL databases

Azure DevOps / TFS

Visual Studio / MSTest

Microsoft Test Manager

Job description

About the Role

A software change isn't ready until someone has tested what could go wrong. As an IT Quality Assurance Specialist with the Department of Social and Health Services (DSHS), you'll test financial application changes supporting Washington's One Washington and Workday transition. Your work helps prevent errors that could disrupt financial transactions, reporting, and agency operations. You'll look beyond whether a feature works to understand when it might fail. Working with developers and business analysts, you'll turn requirements into test scenarios, examine results, and document defects. Testing happens throughout development, so you'll need to adapt as requirements change and help the team determine when a solution is ready.

We encourage you to apply if you're curious about how systems behave and enjoy finding problems others miss. You can design meaningful tests, explain defects clearly, and work collaboratively in an Agile environment. You understand that quality starts with knowing what a systems is supposed to do.

Your first 90 days are about learning the applications, business requirements, and testing tools. You'll begin developing test cases, investigating results, and working with developers to resolve defects.

Within your first year, success means application changes have been thoroughly tested, requirements are met, and risks are identified before production.

The opportunity comes with a defined timeline. This is a one-year project position, with a possible extension dependent on additional funding. You'll work Monday through Friday, 8 a.m. to 5 p.m., with at least two days each week at Office Building 2 during your first three months. No additional travel is expected. The Olympia area offers access to Puget Sound, parks, and trails, alongside wet winters and commuting considerations.

Responsibilities

• Plan and execute testing for financial applications.
• Review requirements and develop test plans, cases, and data.
• Perform functional, integration, system, regression, and interface testing.
• Validate financial data and application results.
• Document, track, and retest defects.
• Clarify requirements and resolve issues with developers and analysts.
• Support user acceptance testing and production-readiness reviews.
• Test changes related to One Washington and Workday.
• Report testing results, risks, and recommendations.

Qualifications

• A bachelor's degree in computer science, information technology, or a related field and four years of IT experience involving software testing; or
• An associate degree in information technology or a related field and six years of IT experience involving software testing; or
• Eight years of IT experience performing functional software testing.
• And you must have at least three years of hands‑on testing experience with mid- to large‑scale enterprise applications across the software testing life cycle, including test planning, design, data preparation, execution, defect tracking, regression testing, analysis, and reporting.
• Qualifying experience may substitute year‑for‑year for education.

Preferred Knowledge, Skills, and Abilities

• Experience with TFS or Azure DevOps for test and defect management.
• Knowledge of Agile/Scrum and software development practices.
• Ability to query SQL databases and validate data.
• Familiarity with Visual Studio, SQL Server Management Studio, or Microsoft Test Manager.
• Working knowledge of C#, ASP.NET, VB.NET, or similar languages.
• Ability to explain findings to technical and business teams.

Company Culture

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at [phone]. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

Relationship and Reporting Structure (NEPOTISM) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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