Drug Treatment Court Case Manager

Wisconsin Community Services, Inc.; Waukesha (WI); Vor Ort; USD 45.000 - 60.000; Vollzeit

Zusammenfassung

Wisconsin Community Services, Inc. is seeking a Drug Treatment Court Case Manager in Waukesha, WI to oversee daily operations of the Drug Treatment Court.

Responsibilities include collaborating with the Treatment Court Team, updating court policies, and ensuring adherence to client confidentiality and compliance standards. Ideal candidates will have relevant education and experience in case management and criminal justice.

Qualifikationen

• One year of case-management experience preferred.
• Valid driver's license, automobile, and insurance sufficient to meet agency requirements.
• Working knowledge of the criminal justice system and experience working with people struggling with addiction.

Aufgaben

• Responsible for day-to-day operations of the Drug Treatment Court.
• Collaborate closely with the Treatment Court Team.
• Develop the weekly court calendar.
• Make recommendations to the Court regarding Phase levels and sanctions.

Kenntnisse

Communication

Technological aptitude

Problem-solving skills

Teamwork

Adaptability

Multicultural sensitivity

Ausbildung

Bachelor’s degree in criminal justice or related field

Tools

Microsoft 365

Jobbeschreibung

Drug Treatment Court Case Manager

Job Code: 2026-CSCA-007
Location: Waukesha
Department: Waukesha Adult & Juvenile Services
FT/PT Status: Full Time

Job Summary

Responsible for the day‑to‑day operations of the Drug Treatment Court, a post‑plea and pre‑disposition specialty court, which provides intensive support and monitoring of eligible drug offenders. Provides routine updates and collaborates with the Drug Court Team, which includes the Drug Court Judge and representatives from the District Attorney’s and Public Defender’s Offices.

Essential Duties And Responsibilities

• Collaborate closely with the Treatment Court Team.
• Represent the Drug Treatment Court at local, state, and national meetings and trainings.
• Develop, maintain, and revise program policy and procedure manuals.
• Coordinate treatment provider referrals and monitor provider standards and accountability.
• Network with and maintain positive relationships with community resource providers.
• Develop the weekly court calendar and attend pre‑hearing staffing and court hearings.
• Make recommendations and assist the Court in determining Phase levels, sanctions, and incentives.
• Assist the Lead Case Manager and Program Director of Post Conviction Services with reporting and evaluation to fulfill the requirements of the funding source.
• Assist with maintaining quality assurance of all written and electronic files and court communication.
• Ensure timeliness and completeness of all data entry.
• Ensure that the Treatment Court supervision model and its core elements are followed.
• Ensure protection of client confidentiality and compliance with all HIPAA policies.
• Ensure the integrity of all alcohol and drug testing procedures; conduct drug and alcohol screens as needed, including weekend testing on Saturdays from 7 am to 11 am.
• Assist the Program Manager of Post Conviction Services to add people to the drug testing calling line and communicate with other WCS staff involved.
• Coordinate utilisation of the SCRAM system; work with WCS SCRAM staff and the Program Manager to address issues, especially outstanding balances with client fees owed.
• Engage in supervision case‑management activities, including, but not limited to: reviewing applications, discussing with the Supervisor and Drug Court Team, completing all required assessments prior to admission and intake, conducting new intakes and explaining program components to participants, conducting face‑to‑face supervision appointments, monitoring compliance with all phase requirements and terms of supervision, referring to supportive services as needed, routine alcohol and drug testing, working with local treatment providers to ensure participants’ enrollment and compliance, and monitoring all participants’ compliance with all related fees (program, court, treatment).
• Notify the program manager of any issues of non‑compliance immediately.
• Assist with drug testing in the Waukesha Court Service Program.
• Attend the Waukesha County Victim Impact Panel at least once per year when requested.

Job Qualifications

Required Qualifications

• Bachelor’s degree in criminal justice or related field.
• One year of case‑management experience preferred.
• Valid driver’s license, automobile, and insurance sufficient to meet agency requirements.
• Meet all employee requirements, including references, criminal background check, drug test, and driver’s license check.
• Program specific knowledge:
  • Working knowledge of the criminal justice system and experience working with people struggling with addiction.

Knowledge, Skills and Abilities

• Communication – ability to provide information effectively with a diverse population, including the persons we serve, supervisors, colleagues, and program partners in writing and oral communications.
• Technological aptitude – ability to use general technological skills throughout daily work, e.g., email, internet, company‑specified systems (e.g., Microsoft 365).
• Managing priorities/deadlines – ability to maintain schedules, meet deadlines, and manage multiple projects.
• Problem‑solving skills – ability to think critically and be solution‑oriented in a fast‑paced environment and adapt to program changes and challenges.
• Adaptability – ability to manage change, deal with situations as they arise, and work independently or as part of a team.
• Teamwork – ability to work as a team, participate productively while also managing independent contributing duties and responsibilities.
• Motivation – possess a commitment to the assigned job, mission, and core values of the organization while also supporting a respectful and harmonious work setting.
• Professionalism – ability to conduct oneself with a high level of integrity, ethics, and boundaries.
• Multicultural sensitivity – the role involves working in the community and interacting directly with diverse populations, including clients, partners, and service providers; demonstrates professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings.
• Program specific knowledge, skills and abilities – KSAs that would serve as a benefit to the role and agency.

Physical Demands

The position requires a person to be able to sit for multiple hours at a time and attend court on a weekly basis.

Work Environment

The position serves adults enrolled in WCS programs. Travel is required. A flexible work schedule is required to meet the needs of the individuals served, including some evening and early morning hours.

Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.