Drug Product Operations Technician

Eurofins; New London (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA PSS Insourcing Solutions is seeking a Technical Operations Support Technician to provide hands-on support for R&D laboratory operations, with a focus on equipment setup, material production support, equipment cleaning, and room readiness. This role helps ensure reliable lab execution by maintaining equipment availability and supporting preventive maintenance coordination.

The candidate will also assist with installations, project work, and SAT/IQ/OQ readiness, while upholding

Qualifications

• High School Diploma or GED plus experience in a scientific laboratory or pharmaceutical manufacturing facility.
• Hands-on technical, laboratory, manufacturing, maintenance, or equipment operations experience.
• Ability to follow procedures, maintain records, and work safely in an R&D laboratory environment.
• Strong organization, communication, and coordination skills with the ability to support multiple priorities.
• Comfort working and guiding others including lab users, vendors, facilities partners, and EHS contacts.

Responsibilities

• Set up R&D drug product laboratory equipment for planned activities and support material production using laboratory‑scale equipment.
• Clean, turn over, and stage equipment and rooms on a daily or as‑needed basis to maintain operational readiness.
• Provide first‑line operational support for equipment uptime, troubleshooting coordination, user support, and laboratory response needs.
• Coordinate preventive maintenance activities, vendor escorts, service scheduling, and maintenance follow‑up.
• Support capital projects, equipment installations, relocations, shutdown activities, and SAT/IQ/OQ readiness as needed.
• Maintain laboratory ownership expectations, including inspections, audit readiness, Enablon actions, equipment records, and documentation support.
• Support EHS expectations, hazard assessments, corrective actions, safety observations, inventory management, spare parts tracking, and administrative tasks.

Skills

Organizational skills

Communication

Coordination

Attention to detail

Education

High School Diploma or GED

Tools

MS Office

Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

The Technical Operations Support Technician will provide hands‑on support for R&D laboratory operations, with primary focus on equipment setup, material production support, equipment cleaning, and room readiness. This role supports reliable laboratory execution by maintaining equipment availability, assisting with preventive maintenance coordination, supporting installations and project work, and helping sustain a safe, inspection‑ready laboratory environment.

Key Responsibilities

• Set up R&D drug product laboratory equipment for planned activities and support material production using laboratory‑scale equipment. Equipment may include tablet presses, granulators, blenders, mills and film coaters.
• Clean, turn over, and stage equipment and rooms on a daily or as‑needed basis to maintain operational readiness.
• Provide first‑line operational support for equipment uptime, troubleshooting coordination, user support, and laboratory response needs.
• Coordinate preventive maintenance activities, vendor escorts, service scheduling, and maintenance follow‑up.
• Support capital projects, equipment installations, relocations, shutdown activities, and SAT/IQ/OQ readiness as needed.
• Maintain laboratory ownership expectations, including inspections, audit readiness, Enablon actions, equipment records, and documentation support.
• Support EHS expectations, hazard assessments, corrective actions, safety observations, inventory management, spare parts tracking, and administrative tasks.

Qualifications

Basic Qualifications

• High School Diploma or GED equivalent plus experience working in a scientific laboratory or pharmaceutical manufacturing facility.
• Hands‑on technical, laboratory, manufacturing, maintenance, or equipment operations experience.
• Ability to follow procedures, maintain accurate records, and work safely in an R&D laboratory environment.
• Strong organization, communication, and coordination skills with the ability to support multiple priorities.
• Comfort working and guiding others including lab users, vendors, facilities partners, and EHS contacts.

Preferred Qualifications

• Experience supporting pharmaceutical R&D, laboratory operations, GMP‑adjacent environments, or pilot‑scale equipment.
• Familiarity with preventative maintenance coordination, vendor service support, equipment installation activities, and laboratory readiness expectations.
• Skilled in using Microsoft Office applications such as Outlook, Word and Excel.
• Familiarity with digital interface on scientific equipment and operating HMI navigation systems.

Additional Information

• Position is Monday- Friday 8:00 AM- 5:00PM. Overtime as needed.
• May be requested to work on weekends, overtime, and holidays based on business needs
• Candidates currently living within a commutable distance of Groton, CT are encouraged to apply.
• Excellent full‑time benefits, including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Authorization to work in the United States indefinitely without restriction or sponsorship

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.