DRUG-GEN MDSE/CLERK

City Market; Cortez (CO); On-site; USD 29,000 - 36,000; Full time

Job summary

City Market in Cortez, CO is seeking a dedicated team member to deliver outstanding customer experiences through friendly service and a clean, safe shopping environment. You will assist the department manager in achieving sales and profit goals and uphold our Customer 1st strategy and company core values.

Responsibilities include greeting customers, answering questions about products, stocking shelves, labeling merchandise, and ensuring product freshness and safety procedures.

Qualifications

• Retail experience required in a customer-facing role.
• Proven ability to stay calm and effective under pressure.
• Strong communication skills with customers and teammates.
• Basic math skills for transactions and shelf labeling.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Gain and maintain knowledge of products sold and respond with product suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and promotions.
• Recommend items to ensure customers get what they want.
• Stock, label and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude and uphold safety procedures.

Skills

Retail experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Position Summary

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

• Retail experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers to ensure they get the products they want and need.
• Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.