DRUG-GEN MDSE/CLERK

Kroger; Cold Spring (KY); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee Assistance Program

Associate discounts

Tuition reimbursement

Training programs and career growth

Job summary

Kroger in Cold Spring, KY is seeking team members to deliver outstanding customer experiences across the store. You will assist the department manager, maintain a safe, welcoming environment and help meet sales goals.

Expect duties ranging from answering product questions to stocking, labeling and safety procedures. The role emphasizes customer-first service, integrity, and teamwork in a fast-paced retail setting, with opportunities to learn about promotions and to support associates across

Qualifications

• Ability to handle stressful situations
• Knowledge of basic math

Responsibilities

• Create an environment that welcomes customers and answers questions about products
• Gain knowledge of products in the department and respond to questions
• Offer product samples to help customers discover items
• Inform customers of drug store specials
• Recommend items to meet customer needs
• Review sell by dates and take action
• Label, stock and inventory department merchandise
• Report discrepancies to the department manager
• Display a positive attitude
• Stay current with ads and promotions
• Support safety programs and report unsafe conditions
• Inspect equipment and arrange repairs
• Notify management of accidents or safety risks
• Handle safety issues and potential fraud
• Work cooperatively in a high paced environment
• Manage conflict calmly and professionally
• Maintain honesty and integrity in customer and business information
• Follow directions and seek help when needed
• Assist minors, people with special needs, and older adults
• Perform essential functions with or without accommodation

Skills

Customer service

Ability to handle stress

Basic math

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Drug GM specials.
• Recommend Drug GM items to customers to ensure they get the products they want and need.
• Review "sell by" dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

• Ability to handle stressful situations
• Knowledge of basic math

Job Info

• Job Identification 237926
• Job Category Store Operations
• Posting Date 10/06/2026, 09:10 PM
• Locations 70 Martha Layne Collins Blvd, Cold Spring, KY, 41076, US

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• – A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• – Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• – Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• – Valuable associate discounts on purchases, including food, travel, technology and so much more.
• – Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• – Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.