Drop Technician 2 - Phelan, CA

Race Telecommunications, Inc

Phelan (CA)

On-site

USD 30,000 - 33,000

Full time

8 days ago

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Benefits offered by this job

100% company-paid medical and dental

Free fiber internet service

PTO and holidays

401k matching (4%)

Job summary

Race Telecommunications, Inc. is seeking a Drop Technician 2 in Phelan, CA. The role focuses on installation, maintenance, and repair of last-mile fiber connectivity, serving residential and business customers.

You will install and terminate fiber optics, troubleshoot issues, and document work orders. The position requires driving a CA license, safety discipline, and strong communication skills; Spanish is a plus. Competitive pay and full benefits are offered.

Qualifications

Eligible to work in the United States without sponsorship.
Minimum 18 years old.
High School Diploma or GED or equivalent.
Valid California driver's license with DMV verification.
6+ months experience as a Drop Technician or in outside plant/fiber optics.
Understanding of drop processes and GO95 codes.
Knowledge of utility markings.
Ability to read fiber network design maps, splice plans, and MOPs.
Understanding of distribution operations, construction, maintenance.
Fiber optic splicing/termination experience is a plus.
Effective English communication; Spanish desirable.

Responsibilities

Install and maintain fiber drop cable on customer premises.
Terminate fiber drop cables and perform external dome/DMARC work.
Install and repair underground conduit and fiber drops.
Provide on-site customer support with professional service.
Operate bucket trucks and perform site maintenance tasks.
Travel to multiple locations; comply with safety rules and weigh limits.
Maintain records of work and usage of splices/plans.

Skills

Fiber optic knowledge

Reading fiber maps

Customer service

English communication

Spanish language desirable

Education

High School Diploma or GED

Tools

MS Office (Teams)

Office equipment operation

Job description

Location:

In the Field: Phelan, CA. Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Frequent travel to and work from other Race offices or other off-site locations will be required.

100% Company-Paid Medical and Dental Benefits

Free Fiber Internet Service

Comp: $22 to $24 per hour

Who We Are:

We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose.

Position Impact:

The Drop Technician 2 focuses on the installation, maintenance, and repair of the last-mile connectivity infrastructure, often referred to as the \"drop\". You will play a crucial role in ensuring that telecom services, including internet, phone, and television, are delivered effectively to residential and business customers. Drop Technicians are responsible for installing and terminating fiber optics, connecting them to customer premises, and ensuring proper signal quality. You will troubleshoot connectivity issues, diagnose, and rectify problems promptly, and maintain accurate records of your work. With a keen eye for detail and a commitment to customer satisfaction, Drop Technicians contribute to reliable and high-quality telecom services, ultimately enhancing connectivity experiences for end-users.

Qualifications and Experience:

Eligibility for US Employment without sponsorship

Minimum of 18 years of age

High School Diploma or GED or equivalent combination of education and experience is preferred

A valid California driver's license, subject to successful verification through a DMV check, is mandatory

Minimum of 6 months experience as a Drop Technician or 6 months experience with outside plant/fiber optics

Solid understanding of drop processes and GO95 codes

Proficient understanding of utility markings

Proven understanding and ability to read and interpret fiber network design maps, splice plans, and MOPs

Proven knowledge of distribution operations, construction, and maintenance

Experience in fiber optic splicing/termination experience a plus

The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication

Proficiency in Spanish Language is desirable

Skills:

Proficient use of MS Office applications including Teams, teleconferencing applications

Functional use of common office equipment, computers, and office software

Ability to distinguish colors and audible tones

Essential Duties and Responsibilities:

Fiber Optic Cable Installation and Maintenance:

Performs placement of aerial and underground fiber optic cable on customer premises

Performs installations and replacements of aerial and underground fiber drop cable

Performs termination of fiber drop cable

Performs installation of exterior DMARC Clam Shell

Performs installations and repairs of underground conduit

Customer Support:

Provides exceptional customer service during on-site visits, addressing customer inquiries and concerns professionally and courteously

Equipment Operations and Site Maintenance:

Operates mechanized equipment such as a bucket truck, excavators, and trencher

Climbs poles up to 40 feet and operates in bucket trucks with 32’ plus ladders

Manages deployment and removal of traffic control devices to ensure safety in work areas on streets or roadways

Adheres to and operates within the weight capacity limits specified by manufacturers for equipment and machinery:

Bucket Truck: 350-pound manufacturers maximum load capacity

Ladders: 300-pound manufacturers maximum load capacity

Vehicle Maintenance and Travel:

Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties

Maintains a clean driving record as defined by the current fleet insurance underwriter

Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors includingbusinesses and/or residents depending on the nature of the job

Overtime, nights, and weekends may be required

Safety Awareness and Compliance:

Observes hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as needed

Understands, completes, and signs off all pre-job safety planning tools at the start and end of the shift; completes all required safety-related paperwork

Understands and responds appropriately to all safety hazards and warning devices (e.g., back-up alarms, smell of smoke, fumes, odors, different colored warning tags, warning sirens)

Maintains awareness of potential hazards like uneven terrain, loose pets, or slippery walkways

Maintains a safe distance from aggressive or unrestrained animals

Maintains a safe distance from potential hazards in the work area, including loose pets, children, and other live obstacles

Why Join Our Team:

Join a tight-knit crew—no faceless corporation vibes here

Growth potential: promotions and new challenges are part of our DNA

Competitive base salary

Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%)