Driver Supervisor - Heavy-Bulky Delivery Lead

Maersk; Joplin (MO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk is seeking a Driver Supervisor in Joplin, MO to lead onboarding, certification and daily performance of delivery teams at a Heavy-Bulky Delivery Services site. This hands-on, on-site role requires prior driving and team leadership experience to ensure safe, capable and productive associates.

The role emphasizes hands-on training, DOT regulation knowledge, and a strong focus on safety and performance monitoring. Local requirements include a valid CDL, medical card, and background screening.

Qualifications

• Has done the job.
• Time on a delivery truck in heavy-bulky or appliance delivery is the most important qualification for this role.
• Appliance and heavy-bulky installation experience, including in-home delivery.
• Experience onboarding, certifying or training commercial drivers.
• Working knowledge of DOT regulations and hours of service.
• Valid driver’s license and acceptable motor vehicle record.
• Able to operate a box truck and demonstrate the standard being taught.
• Current DOT medical certification, or ability to obtain.
• Must clear First Advantage background screening and all customer-required screening prior to onboarding.
• Comfortable coaching adults, including people who have been driving longer than they have.
• Strong written and verbal communication, and the organization to maintain a training record that stands up to review.
• Internal candidates who came off the truck and worked their way up are strongly encouraged to apply.

Responsibilities

• Manages 5 driver teams.
• Owns the onboarding of every new delivery associate at the site, from first day through release to solo route.
• Delivers behind-the-wheel certification on box truck equipment and confirms each associate meets the standard before running a route unsupervised.
• Trains associates on appliance and heavy-bulky delivery execution, including in-home handling, product and property protection, assembly, and customer interaction.
• Trains associates on the handheld and delivery application, confirming competency rather than attendance.
• Trains and reinforces DOT rules and regulations, hours of service, and pre-trip and post-trip inspection.
• Owns safety, damage prevention and claims prevention for the employee delivery teams at the site.
• Manages day-to-day performance of the delivery associates: coaching, ride-alongs, corrective action and retention.
• Maintains the training and certification record for every associate, so status is evidenced rather than remembered.
• Owns tool, uniform, handheld and equipment readiness for the delivery teams.
• Partners with site leadership and recruiting on candidate evaluation, interviewing and pipeline for the delivery teams.

Skills

Delivery truck experience

Heavy-bulky delivery

Onboarding experience

DOT regulations knowledge

Driver training

Communication skills

Background screening

Coaching adults

Job description

Maersk is seeking a Driver Supervisor in Joplin, MO to lead onboarding, certification and daily performance of delivery teams at a Heavy-Bulky Delivery Services site. This hands-on, on-site role requires prior driving and team leadership experience to ensure safe, capable and productive associates.

The role emphasizes hands-on training, DOT regulation knowledge, and a strong focus on safety and performance monitoring. Local requirements include a valid CDL, medical card, and background screening.