Driver Supervisor CDL-A | Routes, Compliance & Safety

Ben E. Keith; Texas; On-site; USD 55,000 - 75,000; Full time

Job summary

Ben E. Keith Company is seeking a Driver Supervisor DOT to oversee daily delivery operations, manage routes with transportation personnel, and ensure compliance with safety guidelines.

The role reports to the Transportation Manager and emphasizes customer satisfaction and efficient shipping. Responsibilities include training staff, enforcing policies, conducting administrative tasks, and investigating incidents.

Qualifications

• Knowledge of customer service principles; including needs assessment and meeting quality standards for services.
• Ability to understand and enforce regulatory guidelines and to prioritize multiple projects, assignments and tasks.
• Ability to use Microsoft Office, including Word, Excel and PowerPoint to write reports, correspondence and communications and effectively present information to employees in a written or verbal format is preferred.
• Manage employee turn-over by maintaining or improving employee morale, and identifying and correcting obstacles.
• Ability to travel overnight when needed.
• 3 – 5 years of related experience; including at least one year of management experience is required.
• Knowledge of DOT guidelines and related regulatory guidelines required.
• Valid Texas Class A CDL required; with no more than one moving violation in the past 3 years.
• Commitment to Ben E. Keith company principles and standards.
• High school diploma or GED.

Responsibilities

• Primary accountability for specific functions and results.
• Collaborate with peer supervisors to manage daily routes and activities of transportation personnel.
• Enforce transportation policies and procedures to maintain equipment performance and ensure compliance of BEK safety and transportation guidelines.
• Manage delivery operations to ensure complete customer satisfaction with internal and external customers.
• Perform daily administrative tasks to ensure the timely reporting of work activities, personnel time, expenditures and verify the efficient shipping and delivery of products.
• Train new employees and guide current employees regarding routes, product delivery, completion of paperwork, and compliance with all safety requirements; and perform employee evaluations or disciplinary actions as needed.
• Perform timely investigation and reporting of all accidents, injuries and incidents to appropriate personnel.
• Represent Ben E. Keith Company with professionalism, a positive attitude and professional dress code.

Skills

Customer service

Regulatory compliance

People management

DOT guidelines

Travel readiness

Experience (3–5y incl. 1y mgmt)

Education

High school diploma or GED

CDL Class A

Tools

Microsoft Office

Job description

Ben E. Keith Company is seeking a Driver Supervisor DOT to oversee daily delivery operations, manage routes with transportation personnel, and ensure compliance with safety guidelines.

The role reports to the Transportation Manager and emphasizes customer satisfaction and efficient shipping. Responsibilities include training staff, enforcing policies, conducting administrative tasks, and investigating incidents.