Driver Supervisor

Greyhound; Dallas (TX); On-site; USD 48,000 - 69,000; Full time

Benefits offered by this job

Annual bonus

5 weeks PTO

401k match 3%

8 weeks parental leave

Life insurance

Travel benefits (Greyhound/FlixBus)

Tuition reimbursement

Job summary

Greyhound in Dallas is seeking a Driver Supervisor to oversee a group of drivers, monitor performance, and manage daily workforce activities with a focus on safety and efficient dispatch. The role emphasizes leadership, data-driven decision making, and strong labor relations.

You will lead interviews, training, performance reviews, and ensure compliance with DOT/FMCSA standards and the CBA, with collaboration with HR. This is a leadership role eligible for an annual 10% bonus.

Qualifications

• Bachelor's degree preferred
• 1+ year in operations experience
• Excellent leadership, communication, and interpersonal skills
• Ability to analyze data, generate reports, and make data-driven decisions
• Diplomacy and discretion in working with union officials
• Safety, Workers Compensation, Labor relations, and CBA experience preferred
• Proficient in Microsoft Office with emphasis on Excel

Responsibilities

• Daily interaction with the driver workforce, interviews, selects, trains, and manages the driver workforce.
• Ensures training and retraining according to procedures.
• Follows up with new drivers on performance.
• Manages dispatch for route personnel and coverage.
• Ensures drivers report to work on time and in uniform.
• Provides ongoing feedback using DriveCam and customer feedback.
• Investigates and acts on safety and operational feedback.
• Plans future books offs and run change assignments.
• Ensures DOT/FMCSA safety compliance and company standards.
• Ensures drivers are credentialed to operate CMV.
• Works with HR on personnel matters and labor relations.
• Ensures adherence to the CBA and grievance process.
• Reviews electronic or paper DOT logs.
• Monitors on-time performance in real time.
• Manages discipline and termination per policy when needed.

Skills

Leadership

Communication

Interpersonal skills

Data analysis

Microsoft Excel

CBA experience

Labor relations

Safety regulations

Education

Bachelor's degree preferred

Tools

Microsoft Office

Windows applications

E-mail

Job description

Overview

The Driver Supervisor is responsible for overseeing a specific group of drivers and monitoring performance and dispatch. This role involves managing the day-to-day functions of the Driver workforce and ensuring pool compliance, effective employee/labor relations, driver retention, and safety performance.

*Leadership role eligible for annual 10% bonus.*

Responsibilities

• Daily interaction with the driver workforce. Interviews, selects, trains, and manages the driver workforce.
• Ensures all personnel have been trained and/or retrained according to operational procedures.
• Follows up with new drivers at regular scheduled intervals on their performance.
• Reviews manpower needs and ensures proper coverage, including managing driver dispatch for route personnel.
• Ensures drivers are reporting to work on time and in complete uniform ready to work.
• Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback.
• Investigates and acts on feedback regarding drivers and safe operational practices.
• Responsible for planning of future books offs and run change assignment.
• Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations.
• Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
• Make sure drivers are properly credentialed to operate a commercial motor vehicle.
• Work closely with HR to address all levels personnel matters.
• Work with drivers to ensure good labor relations are maintained.
• Ensure the following of the CBA to ensure proper handling of grievance process.
• Review electronic DOT logs and/or paper DOT logs.
• Monitors on-time performance on a real-time basis.
• Manages employee performance, determining appropriate levels of discipline based on company policy, including executing termination if disciplinary action fails

Qualifications

• Bachelor's degree preferred
• 1+ year in operations experience
• Excellent leadership, communication, and interpersonal skills
• Ability to analyze data, generate reports, and make data-driven decisions
• Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials
• Safety and Workers Compensation, Labor relations, and CBA experience preferred
• Proficient in Microsoft Office with emphasis on Excel, Windows applications, e-mail etc.

Benefits

• Competitive Medical, Vision, and Dental plans, including FSAs and Telemedicine support
• 401k plans with up to 3% of matching contributions
• 5 weeks of PTO, in addition to company holidays and 2 personal Floating Holidays
• 8 weeks of 100% paid parental leave
• Company-funded life insurance policy and supplemental life insurance options
• Tuition reimbursement of up to $5,250 per year
• Employee Assistance Program with 24/7 access to free over-the-phone counselling to help you with a variety of personal needs; including emotional and mental well-being, addiction and recovery, marital and family problems, and legal and financial issues
• Free travel for yourself and eligible dependents on both FlixBus and Greyhound services

Compensation Range

USD $48,200.00 - USD $68,700.00 /Yr.

Equal Opportunity Employer

Greyhound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.