Driver's License Examiner (part-time)

State of Oklahoma; New Orleans (LA); On-site; USD 22,000 - 30,000; Part time

Job summary

The Driver’s License Examiner (DLE) position with the State of Oklahoma is a part-time, temporary role within 640 SERVICE OKLAHOMA. The hourly wage is $19.06, limited to 24 hours per week, with possible Saturday work based on agency needs.

The role involves interviewing applicants, reviewing documents for eligibility, administering tests, and determining license or state ID issuance in compliance with state and federal regulations.

Qualifications

• Bachelor’s degree or four years of technical clerical work or equivalent.
• Customer service experience preferred.
• Familiarity with DMV processes beneficial.
• Typing at least 50 wpm with minimal errors.

Responsibilities

• Interviews applicants to determine license or identification needs; reviews and verifies documents to confirm identity and eligibility.
• Advises applicants on reasons for denial and steps to resolve disqualifications; may provide expert testimony for medical disqualifications.
• Evaluates medical, physical or mental information against state and federal standards; advises on waivers or restrictions for driving privileges.
• Conducts in-depth vehicle safety inspections and administers vision, written, pre-trip and skills tests as appropriate.
• Maintains driver’s license records with confidentiality and compliance to laws.
• Assists Legal Division in gathering evidence for potential legal action on fraudulent applications.
• Responds to inquiries from motor license agents and law enforcement; explains laws and procedures; suggests changes as needed.

Skills

Interviewing

Document verification

Public safety awareness

Education

Bachelor's Degree

4 years clerical experience

Equivalent combination

Job description

Driver's License Examiner (part-time)

Agency: 640 SERVICE OKLAHOMA

Supervisory Organization: Service Operations - R2

Full/Part-Time: Part time

Job Type: Temporary

Compensation

The hourly rate for this position is $19.06. This is a part-time position and is limited to a maximum of 24 hours per work week. Part-time employees may not exceed 999 hours each year. Selected candidates may be required to work on Saturdays, based on the needs of the agency.

Position Summary

The Driver’s License Examiners (DLE’s) are one of the first lines of homeland security for the State of Oklahoma. This includes performing highly responsible work in conducting driver’s license interviews, examinations (visual, written, and road examinations), and inspections to determine eligibility and qualification for driver’s licenses or state identification cards in compliance with State and Federal regulations and in accordance with the guidelines established to protect the citizens of the United States and the State of Oklahoma. Responsibilities include conducting all required actions to issue or deny driving privileges or the establishment and issuance of state identification to applicants at designated locations throughout an assigned district.

Position Responsibilities

• Interviews applicants to determine the type of license or identification required; reviews, inspects, and verifies legality of qualifiable documents; to verify identity and determine eligibility for and type of driver’s license or identification card.
• Advises applicants as to reasons application cannot be accepted and procedures to resolve any disqualifying issues including providing expert testimony relating to medical disqualifications.
• Evaluates medical, physical or mental information provided by applicant based on state and federal standards; determines requirements for waivers or restrictions to driving privileges; advises on waiver application procedures or requirements for additional evaluation.
• Conducts in-depth vehicle safety inspections of vehicles, buses and commercial vehicles to be used in completing required tests and tests operators’ knowledge and ability to safely operate required systems and equipment.
• Administers vision, written, pre-trip and skills tests as appropriate; evaluates applicant’s performance to determine knowledge and ability to safely operate a motor vehicle and comply with existing state and federal laws; determines area of improvement required and advises the applicant.
• Establishes driver’s license records while maintaining the confidentiality and security of information in compliance with state and federal laws.
• Upon request, assists the Legal Division in gathering evidence to prepare for potential legal action on fraudulent applications.
• Responds to inquiries from motor license agents in verifying the identity of an applicant provides information concerning specific laws and procedures to law enforcement agencies and the general public and makes recommendations on changes in driver’s license laws, policies and procedures.
• Conducts other interviews and hearings, both formal and informal, as required, concerning all aspects of driver's license suspensions, revocations and restrictions, modifications to allow driving to and from work and in the course of employment, temporary licenses and other issues; interviews individuals concerning actions taken under financial responsibility laws; reviews and analyzes accident reports and other information; renders final decision as to appropriate actions to take based on the circumstances of individual cases; issues set aside or stay orders, modification orders and temporary licenses and completes other forms and documents, as required.
• Other duties as assigned.

Knowledge, Skills, & Abilities

• Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions and the issuance of driver’s licenses; of various types of commercial vehicles, related safety and operating equipment and licensing requirements; of the different types of driver’s licenses; and of interviewing principles and practices.
• Ability to conduct interviews; to inspect and evaluate motor vehicles and related equipment; to operate all types of motor vehicles; to administer written and performance tests; to determine authenticity of identification documents in order to verify the individual is legally within the United States and the state of Oklahoma; to communicate effectively; to operate computers; and to touch type.

Education & Experience

The preferred minimum qualifications for this position are:

• A Bachelor’s Degree in any field
• OR four (4) years of technical clerical office work
• OR equivalent combination of education and experience.

Preference May Be Given To Candidates Who

• Have previous customer service experience.
• Have familiarity with DMV processes and procedures.
• Is proficient in typing at least 50wpm with minimal errors.

Special Requirements

• The schedule for this position may vary and require flexibility, including some early or late shifts, weekends, and occasional overtime, based on the needs of the agency.
• The work location may vary depending on the needs of the agency.
• This position may require occasional travel. The selected candidate must be willing and able to perform all job-related travel. State vehicles may be available, but reliable transportation may be required for local travel. Possession and maintenance of a valid Oklahoma Driver License is required.
• This position works in a storefront setting with a large percentage of the workday spent on the store floor. The noise level in the work environment is usually mild but will depend on customer traffic in the store.
• This position may require employees to be able to stand up to eight hours a day and lift 10-50 pounds on a regular basis, with assistance as needed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.