Driver - Participant Care

InnovAge Holding Corp.; Richmond (VA); On-site; USD 25,000 - 34,000; Full time

Job summary

InnovAgeDriver – Participant Care delivers transportation for frail and elderly participants from homes to Day Centers and appointments, and for field trips as part of the activities program. The role requires physical attendance at InnovAge facilities or participant homes and a Monday–Friday schedule with some Saturday/holiday rotations.

Essential duties include safe vehicle operation, assisting participants into/out of homes, transporting to pre-arranged appointments, delivering meals and

Qualifications

• Requires DOT and Defensive Driving experience.
• Minimum of 1 year of experience working with frail or elderly.
• Ability to lift, push, pull and carry up to 75 pounds.

Responsibilities

• Drive InnovAge vehicles safely and follow policies.
• Load/unload participants and assist into/out of homes.
• Transport participants to pre-arranged appointments.
• Deliver in-home meals, supplies and medications to participants.
• Assist participants with outerwear and navigating walkways as needed.
• Coordinate with Dispatch and maintain vehicle cleanliness and safety.

Skills

Defensive Driving

Patient Transport

Mobility Assistance

Education

High school diploma or GED

Job description

InnovAgeDriver – Participant Careprovides transportation for our frail and elderly participants from their home to our Day Centers and appointments during the day and for field trips as part of the activities program. They deliver in-home meals and provide delivery and pick-up of supplies and medications for participants in addition to performing pre/post trip inspections.

Physical attendance at an InnovAge facility and/or an InnovAge participant home is essential to performing the job duties. The work schedule is Monday thru Friday, with some Saturday and holiday operations which require working on a rotating schedule basis.

Essential Functions and Work Responsibilities

• Drives InnovAge vehicles in a safe and responsible manner which includes; utilizing defensive driving skills, following InnovAge policies, procedures and assigned routes.
• Loads and unloads participants in and out of InnovAge vehicles and assists participants into and out of their homes in adherence with InnovAge policies and procedures.
• Transports participants to all appointments that have been pre-arranged by the dispatcher.
• Delivers in-home meals, supplies and medications to participants, ensuring that the correct participants receive the correct parcels.
• Assists participants into their homes and helps with simple tasks when necessary and appropriate, such as; helping participants with outerwear and moving of items that are obstructing walking paths.
• Keeps Dispatch updated on all events of their assigned routes.
• Maintains safety and cleanliness of assigned vehicle and coordinates scheduling of van maintenance with the Manager of Transportation.
• Assists other Drivers with the loading and unloading of participants arriving and exiting the center.
• Participates within the interdisciplinary team in the formulation of Plans of Care for InnovAge PACE program participants, as well as in other interdisciplinary team settings that plan, coordinate and monitor the care of InnovAge PACE program participants.
• Additional work functions and duties may be assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

REQUIRED

• Previous DOT and Defensive Driving experience
• One year of experience working with the frail or elderly
• High school diploma or GED or previous experience of one year or more within the realm of the position’s duties and responsibilities may be substituted in the absence of a high school diploma.
• Ability to lift, push, pull and carry up to 75 pounds.

Licensure Requirements By State

• California (for San Bernardino and Sacramento Centers): Valid state issued Class B Commercial Driver’s License with Passenger endorsement (will accept Class A), good driving record and to be at least 21 years of age.
• California (for Los Angeles), Colorado, Florida, New Mexico, Pennsylvania & Virginia:Valid state issued Driver’s License, good driving record and to be at least 21 years of age.
• Drivers must maintain a valid state-issued medical examiner’s certificate when required by applicable state law.

PREFERRED

• Knowledge of how to use and maintain positions equipment is desirable.
• Experience transporting the elderly preferred
• Six months experience transporting individuals with special mobility needs

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

$21.50 - $21.50

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants

This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com

At no point in our hiring process will InnovAge:

• Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.

If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to [e-mail] or apply directly through our official career site to ensure the opportunity is legitimate.

Your trust matters to us, and we appreciate your interest in joining InnovAge.