Driver - Part Time - Bear

Seasons Pizza Inc.; Newark (DE); On-site; USD 36,000 - 42,000; Full time

Job summary

Seasons Pizza Inc. in Newark, DE is seeking delivery drivers to safely transport orders to customers while providing friendly service. You will use the Delivery IQ app, verify delivery sequences, and maintain food temperatures with proper bags. The job requires loading/unloading, adherence to traffic laws, and prompt communication of issues to management.

The role emphasizes timely deliveries, accurate receipts, and a positive customer experience in a fast-paced environment.

Qualifications

• 18+ years with minimum 2 years driving experience.
• Valid, non-expired driver license.
• Proof of non-expired insurance that meets state requirements.
• Vehicle used for delivery must pass state vehicle inspection.
• 5-year MVR clear of specified violations.
• Physical: able to stand/walk for long periods and lift up to 50 pounds.
• Cognitive: ability to read, speak and understand English.

Responsibilities

• Download and use the Delivery IQ App while on the clock.
• Deliver customer orders in a safe and timely manner.
• Confirm sequence of deliveries and directions before leaving the restaurant.
• Prep and restock front of house and back of house food products per rotation methods.
• Assist with putting vendor deliveries away.
• Assemble and stock pizza boxes.
• Stock soda fridges as needed.
• Clean pizza bags and maintain a clean delivery/dispatch area.
• Maintain proper food temperatures using hot bags for all orders.
• Follow all traffic laws and ensure delivery receipts are totaled and signed.
• Return hot bags to the store and handle closing procedures.
• Answer phones and take customer orders when needed.
• Follow cash drop procedures and communicate guest complaints to management.
• Return promptly to the store after deliveries unless instructed otherwise.
• Notify management of injuries or incidents immediately.

Skills

Driving experience

Customer service

Safety awareness

Job description

Job Details

Job Location: Newark, DE 19702Job Summary: Our delivery drivers are the face of Seasons Pizza in the community. Our delivery drivers are responsible for transporting food and beverages to customers in residential and commercial locations in a safe and timely manner while providing a friendly customer service experience.

Qualifications

Job Requirements:

• 18 years or older with minimum 2 years driving experience.
• Valid, non-expired driver license.
• Proof of non-expired insurance that meets the requirements of the licensing state.
• Vehicle to be used for delivery must have passed state vehicle inspection.
• 5-year Motor Vehicle Record (MVR) clear of certain violations as stated in our MVR Driver Evaluation Criteria.
• Physical: Applicants must be able to stand and walk for long periods of time, and able to lift up to 50 pounds.
• Cognitive: Ability to read, speak and understand English.

Job Responsibilities

Job Responsibilities:

• Download and use the Delivery IQ App while on the clock.
• Deliver customer orders in a safe and timely manner.
• Confirm sequence of deliveries and directions before leaving the restaurant.
• Prep and restock front of house and back of house food products as needed while following proper rotation methods.
• Assist with putting vendor deliveries away.
• Assemble and stock pizza boxes.
• Stock soda fridges as needed.
• Clean pizza bags (inside and out) as needed
• Maintain a clean and organized delivery/dispatching area, including pizza bags.
• Maintain proper food temperatures by using hot bags for all orders.
• Follow all traffic laws.
• Ensure all delivery receipts are totaled and signed.
• Return all hot bags to the store.
• Answer phones within 3 rings and place on hold and/or take customer orders when other associates are not available.
• Follow proper cash drop procedures.
• Communicate guest complaints, including missing items from a customer’s order, to management immediately and assist in resolution where appropriate and directed.
• Immediately return to the store after all completed deliveries, unless otherwise instructed by management.
• Empty trash, break down cardboard boxes, and sweep parking lot.
• Follow all closing procedures, including sweeping and mopping floors.
• Other tasks as assigned.

Job Expectations and Qualifications

• Report to work on time and adhere to timeclock requirements.
• Adhere to uniform and attire standards, and present a neat, clean and professional appearance at all times.
• Adhere to all scheduling procedures, including time off requests and call out procedures.
• Check orders for completion before leaving for delivery, and redeliver any missing items.
• Maintain a sense of urgency, but drive cautiously to ensure quality food presentation.
• Respect customer property (e.g., do not walk on the lawn).
• Uphold all Seasons Pizza customer service standards, including prompt, friendly, courteous, personalized, and professional service.
• Strong customer service skills; understands and upholds standards related to greeting, serving and interacting with customers and vendors.
• Positive attitude at all times.
• Friendly and helpful; offers help to customers, team members and community members.
• Team-oriented; willing to help any other team member when asked or to assist without being asked.
• Understand and uphold safe cash handling and risk guidelines.
• Able to use Point of Sale system efficiently and effectively.
• Able to utilize phone system efficiently and effectively.
• Notify a manager immediately in the event of a workplace injury, incident, or automobile accident.