Driver (non-CDL)

Express Employment Professionals - Cincinnati East; Worcester (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Express Employment Professionals - Cincinnati East in Worcester, MA is seeking a dependable 26' box truck driver who also handles customer service. This full-time role combines driving deliveries with serving customers, ensuring accuracy, safety, and professional interactions on every stop.

You’ll be the face of our company on the road, loading, delivering, and coordinating with warehouse and dispatch teams.

Qualifications

• Valid driver’s license and clean driving record.
• Experience driving a 26' box truck or similar commercial vehicle.
• Ability to meet applicable DOT requirements for the position.
• Prior delivery, transportation, warehouse, or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to lift, carry, and move products as required.
• Ability to navigate local routes and use GPS/navigation tools.
• Strong attention to detail and commitment to safety.
• Reliable attendance and a strong work ethic.

Responsibilities

• Safely operate a 26' non-CDL box truck for deliveries and pickups.
• Complete daily delivery routes safely, efficiently, and on schedule.
• Load, secure, transport, unload, and deliver products with care.
• Verify orders and delivery paperwork for accuracy.
• Provide friendly, professional service at every customer interaction.
• Communicate with customers regarding deliveries, arrival times, and special instructions.
• Address customer questions and delivery concerns professionally.
• Obtain signatures and complete required delivery documentation.
• Inspect the vehicle and report maintenance or safety concerns.
• Maintain a clean, organized, and professional vehicle.
• Follow all company safety procedures and applicable DOT requirements.
• Work closely with warehouse, dispatch, and customer service teams to ensure a smooth delivery experience.

Skills

Customer service

Driving

Communication

Dependable

Team player

GPS navigation

Tools

GPS navigation

Job description

Non-CDL 26' Box Truck Driver / Customer Service Representative

Full-Time | Driving Delivery | Customer Service

Love being on the road but also enjoy working with people? Join our team!

We’re looking for a dependable, professional, and customer-focused 26' Box Truck Driver to join our team in a full-time driving and customer service role.

This position is about more than simply getting from Point A to Point B. You’ll be the face of the company when you’re out on the road, delivering products, interacting with customers, and making sure every delivery is completed safely, accurately, and professionally.

If you take pride in your driving, enjoy meeting customers, and want a role where no two days are exactly the same, this could be the opportunity for you.

What You’ll Do

• Safely operate a 26' non-CDL box truck for deliveries and pickups.

• Complete daily delivery routes safely, efficiently, and on schedule.

• Load, secure, transport, unload, and deliver products with care.

• Verify orders and delivery paperwork for accuracy.

• Provide friendly, professional service at every customer interaction.

• Communicate with customers regarding deliveries, arrival times, and special instructions.

• Address customer questions and delivery concerns professionally.

• Obtain signatures and complete required delivery documentation.

• Inspect the vehicle and report maintenance or safety concerns.

• Maintain a clean, organized, and professional vehicle.

• Follow all company safety procedures and applicable DOT requirements.

• Work closely with warehouse, dispatch, and customer service teams to ensure a smooth delivery experience.

You’re More Than a Driver — You’re the Face of Our Company

Our customers see you as an important part of their experience with us.

We’re looking for someone who:

• Takes pride in providing exceptional customer service.

• Is friendly, professional, and comfortable interacting with customers.

• Treats products, vehicles, and customer property with care.

• Communicates clearly and respectfully.

• Can stay calm and solution-oriented when unexpected situations arise.

• Understands the importance of being on time and dependable.

• Is comfortable working independently while remaining part of a team.

What We’re Looking For

• Valid driver's license with a clean driving record.

• Experience driving a 26' box truck or similar commercial vehicle preferred.

• Ability to meet applicable DOT requirements for the position.

• Prior delivery, transportation, warehouse, or customer service experience is a plus.

• Strong communication and interpersonal skills.

• Professional appearance and positive attitude.

• Ability to safely lift, carry, and move products as required.

• Ability to navigate local routes and use GPS/navigation tools.

• Strong attention to detail and commitment to safety.

• Reliable attendance and a strong work ethic.

What Makes This Opportunity Different?

If you’re looking for a job where you drive all day without interacting with people, this probably isn't it.

If you want a position where you can get out on the road, meet customers, take ownership of your route, and represent a company you’re proud to work for, we want to meet you.

You’ll have an important role in making sure our customers receive the right products, at the right time, with the level of service they expect.

Drive with Purpose. Deliver with Pride. Make an Impact.