Driver License Examiner I — Customer‑Focused DMV Role

NCDOT; Huntersville (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

NCDMV in Rocky Mount, NC seeks a Program Coordinator I to support driver licensing operations. Responsibilities include customer service, policy explanation, and process improvement under the REAL ID Act. Travel and overnight stays may be required; orientation occurs at DMV Headquarters.

Minimum requirements include a Bachelor's degree or equivalent experience and strong computer skills. This role concentrates on assisting the public, documenting activities, and coordinating with multiple

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience explaining policy, procedure or laws to educate customers.
• Strong customer service experience with diverse groups.

Responsibilities

• Explain policy and assist customers with licensing processes.
• Interview individuals to gather required information.
• Maintain compliance with NC laws and DMV procedures.

Skills

Customer service

Policy explanation

Interviewing customers

Data entry

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

NCDMV in Rocky Mount, NC seeks a Program Coordinator I to support driver licensing operations. Responsibilities include customer service, policy explanation, and process improvement under the REAL ID Act. Travel and overnight stays may be required; orientation occurs at DMV Headquarters.

Minimum requirements include a Bachelor's degree or equivalent experience and strong computer skills. This role concentrates on assisting the public, documenting activities, and coordinating with multiple