Driver License Examiner Assistant - King of Prussia

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 36,000 - 48,000; Full time

Job summary

The Driver License Examiner Assistant with the Department of Transportation works directly with customers, reviews documents, and supports key licensing services. This role is perfect for someone who enjoys working with the public and solving problems.

Duties include greeting customers, document verification, administering vision screenings and knowledge tests, data entry, and explaining licensing requirements such as REAL ID, CDL, or motorcycle licensing.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.

Responsibilities

• Greet customers, answer questions, and provide forms and information based on service needs.
• Examine identification materials and review applications for accuracy and compliance.
• Administer vision screenings and standardized knowledge tests to evaluate applicant readiness.
• Enter customer information, test results, and application details into online licensing systems.
• Explain requirements for licenses, renewals, REAL ID, and specialized products such as CDL or motorcycle licensing.
• Follow customer service rules, REAL ID standards, and all fee waiver and Title VI requirements without exception.

Job description

THE POSITION

NOTE: This posting will close on October 18, 2026 or after a total of 25 applications are received, whichever occurs first. Make a difference by helping people take the next step toward safe and responsible driving! The Driver License Examiner Assistant with the Department of Transportation works directly with customers, reviews documents, and supports key licensing services. This role is perfect for someone who enjoys working with the public and solving problems. Become part of the Department of Transportation and help keep Pennsylvania moving!

DESCRIPTION OF WORK

The Driver License Examiner Assistant supports daily operations at the Driver License Center by assisting customers and ensuring all required documents and testing steps are handled correctly. The role also helps protect public safety by checking identity materials and guiding applicants through licensing requirements. As a Driver License Examiner Assistant, you will perform the following duties:

• Customer Assistance: Greet customers, answer questions, and provide forms and information based on service needs
• Document Verification: Examine identification materials and review applications for accuracy and compliance
• Testing Support: Administer vision screenings and standardized knowledge tests to evaluate applicant readiness
• Data Entry: Enter customer information, test results, and application details into online licensing systems
• Service Guidance: Explain requirements for licenses, renewals, REAL ID, and specialized products such as CDL or motorcycle licensing
• Policy Compliance: Follow customer service rules, REAL ID standards, and all fee waiver and Title VI requirements without exception

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Work overtime and travel to other Driver License Centers when needed
• Telework: You will not have the option to telework in this position.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS

Minimum Experience and Training Requirements

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements

• You must meet the PA residency requirement . For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Veterans

• Pennsylvania law (51 Pa. C.S.
• 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
• your score may be lower than deserved.
• you may be disqualified.
• you may only apply/test once for this posting.
• Your results will be provided via email.