Driver Hiring Specialist

Penske; Reading, Northern (Berks County, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Penske Driver Hiring Specialist in Reading, PA supports recruiting for professional truck drivers across the United States and Canada. You will source, interview, extend offers, and coordinate road tests within Penske's lifecycle recruiting processes, acting as the face of Penske to driver candidates.

This role blends in-office presence with remote flexibility; it requires strong communication, meticulous data capture in Salesforce and Oracle, and the ability to manage multiple screening steps

Qualifications

• Ability to interact with applicants, drivers and staff in a professional manner
• Excellent communication and customer service with detail-oriented documentation
• Multitasking and workload planning under pressure
• Independence, initiative, and self-starting attitude
• Quick to learn new programs and systems

Responsibilities

• Source and manage driver leads via calls, email, social channels and referrals
• Conduct phone/video interviews and extend offers within policy
• Capture candidate data accurately in lead systems (Salesforce) and applications (Oracle)
• Coordinate background checks, driving records, and road tests with managers
• Ensure compliance with federal/state hiring laws and Penske policies

Skills

Interpersonal skills

Communication

Multitasking

Independence

Learning agility

Education

Bachelor's degree preferred

Tools

Microsoft Office

CRM software

Internet search

Social media

Job description

Position Summary:

Why join Penske as a Driver Hiring Specialist, you ask? It’s simple. A Penske Driver Hiring Specialist is responsible for sourcing, interviewing, and making hiring decisions for professional truck driver positions for Penske Logistics. You will be the face of Penske-the person greeting our driver candidates and sending them off with a smile. This exciting role will remotely support operations across the United States and Canada. Based in our corporate office in Reading, PA, you will work as a part of a team who are committed to ensuring a high-touch, personal approach with driver candidates.

In this role, you will have responsibility for the sourcing, selection, job offer, and scheduling (clinical services and road tests) within a complete life-cycle recruiting process. You will interact with candidates and our field operations managers via phone and electronic correspondence.

We are looking for individuals who are passionate about discussing driving careers and building relationships over the phone, have high energy and a positive attitude, and who have an attention to detail and capacity to deliver results. In this role you will need to be proficient in the use of technology, being able to capture candidate information via phone while managing multiple screen computer applications.

This is a Monday through Friday 9:30 am to 6:00 pm position. Position is required to be present in the office a minimum of 4 days each week. Remote flexibility will be available for one day each week.

Major Responsibilities:

Driver Lead Sourcing and Management

• Actively source and manage driver leads via inbound and outbound calls, e-mail, social media, resume and other internet databases, and associate referrals.
• After qualifying driver candidates, you will present them the total value proposition and benefits of working with Penske, and discuss the details of Available driver opportunities.
• You will accurately capture and manage driver information in our lead capture system, Salesforce.com.
• For driver leads that may not currently meet our requirements or have interest in current openings, you will use our systems and processes to keep them engaged for the future.

Application Completion and Candidate Management

• Take phone applications from qualified driver leads, accurately capturing their information into Penske's application systems.
• Ensure all applications are fully complete and accurate per company and DOT requirements.
• Manage candidates in our application system, Oracle, in accordance with all company procedures.

Phone Screening and Selection

• Conduct phone and/or video interviews with qualified candidates, utilizing Penske’s selection process and tools as directed.
• You will be responsible for ensuring that all candidates meet minimum qualifications.
• The hiring decisions you make have a direct impact on our business operations and external customer success.

Recruiting Administration and Coordination

• Manage a timely candidate process within Penske’s expected thresholds.
• Expediting and ensuring all new leads, candidate follow-up, and internal customer follow-up are executed with priority. Return all messages before leaving work each day.
• Manage the candidate processes such as ordering driving records and initiating background screening services through a third-party.
• Scheduling drug screening/physicals for candidates with approved clinics and notifying providers. Schedule road tests and manager introductions with our location managers and other operations personnel.
• Ensure compliance with all federal/state hiring laws and regulations.
• Actively demonstrate company commitment to diversity and inclusion strategies to ensure strong, diverse candidate slates.
• Perform other related duties as required or assigned.

Qualifications:

Experience Requirements

• At least 2 years of prior work experience in one of the following is required: supporting a recruiting function in a call center or in a customer facing retail environment required.
• Experience interviewing and hiring highly preferred.
• Prior demonstrated experience using computer programs such as including Microsoft Office, sales or contact information software, internet search, and social media required.
• Ability to listen, type, and accurately capture information simultaneously required.
• Prior responsibility for accurately following processes and procedures required.
• Bachelor’s degree preferred or equivalent years of relevant work experience.
• Knowledge of transportation industry and/or prior driver recruiting experience is a plus.

Skill Requirements

• Ability to interact, in a professional manner with applicants, drivers and other employees
• Excellent communication and customer service skills with keen attention to detail for documenting/record keeping
• Multitasking is necessary, as is the ability to plan and organize workload. Must be flexible to handle pressure and work with interruptions.
• Ability to work independently; show initiative, and be a self-starter.
• Ability to learn new programs quickly is preferred.

Willingness Requirements

• Willing to work in a fast-paced environment with defined performance metrics.
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements:

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Human Resources

Job Function: Talent Acquisition

Job Family: Human Resources

Address: 100 Gundy Drive

Primary Location: US-PA-Reading

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2610724