Driver Helper

Chick-fil-A Frisco Lakes & Chick-fil-A Windsong & 380

Town of Florida (NY)

Hybrid

USD 33,000 - 36,000

Full time

6 days ago

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Benefits offered by this job

Meal benefits

Paid time off

Health insurance options

401(k) match

Education assistance

Flexible schedule

Job summary

Chick-fil-A Supply is seeking a Navigator to support drivers at the Ft. Lauderdale DC, coordinating routes, unloading, and delivery execution.

You will collaborate with the transportation team to provide up-to-date instructions and drive process improvements for a seamless delivery experience. The role requires flexibility, ability to work nights, weekends, holidays, and rotating shifts, with multi-temperature environment experience and a focus on food safety.

Qualifications

High school diploma or GED is required.
Strong project management and organizational skills.
Excellent communication and teamwork abilities.
Tech-savvy with basic smartphone/tablet use.
Able to travel ~5% for operator/market visits and conferences.

Responsibilities

Complete pre-trip checklist and prepare equipment for safe use.
Plan optimal routes and confirm road conditions.
Inform driver of the route and any exceptions to the delivery sequence.
Assist with unloading products and ensuring food safety and temperature integrity.
Secure all product and equipment for transit; manage shipping documents.

Skills

Project management

Interpersonal skills

Tech-savvy

Communication

English proficiency

Attention to detail

Independent work

Travel readiness

Team player

Customer service

Education

High School Diploma or GED

Job description

Overview

As a Navigator, you will be responsible for supporting and partnering with drivers at the Chick-fil-A Supply Distribution Center (DC) in Ft. Lauderdale FL, to provide excellent delivery service to restaurants. You will help with unloading the truck, delivering and organizing food, navigation to each destination, completing delivery logs and sharing opportunities for process improvement. As a navigator, you will be a crucial part of a team innovating ways to better serve Chick-fil-A® restaurants and Operators. You will report to the transportation supervisor and collaborate with the transportation team to provide the driver with up-to-date route, schedule and delivery instructions. As the navigator, you will have the opportunity to help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.

Location

3225 Meridian Parkway, Weston, FL 33331

Competitive Pay

Starting at $24.75/Hour

Overtime will be paid for hours worked over 40 hours per week

Benefits

On top of annual earnings, you will get an additional $22,000+ worth of benefits per year!

Food and Drinks Provided: Free meals, snacks, and drinks as part of your workday!
Generous Paid Time Off
- PTO: Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire
- Wellness: 16 hours per year
- Holidays: 7 days per year and1 floating holiday
- Parental Leave: (4) Weeks for New Parent Bonding Leave, plus Short-Term Disability benefits (if applicable)
Health Insurance Options: A variety of health insurance options for medical, dental and vision, including a no premium health insurance option for individuals and families
Retirement: 401(k) with 5% match for eligible employees
Education Investment Plan: We offer a $45,000 lifetime maximum benefit for continued education of eligible Team Members!
Additional benefits to help you thrive in all areas of life, including emotional, social, physical, financial, and spiritual!

Responsibilities

Completing the pre-trip checklist and preparing equipment for safe, efficient use
Conducting trip planning to confirm the optimal route and road conditions
Ensuring the driver is aware of the route plan and any exceptions to the normal delivery sequence
Helping the driver safely navigate and position the truck for deliveries
Assisting with unloading product at Restaurants in an accurate, organized manner
Ensuring all food safety protocols are followed during delivery, with special attention given to temperature integrity and preventing damage and contamination
Communicate any potential service interruptions (i.e., scheduling discrepancies or security risks) to theMDC
Ensuring mistakes are handled gracefully and professionally by executing "Remarkable Recovery"
Ensuring all product and equipment loaded on trailer is secured for transit between stops
Organizing and maintaining control of all shipping documents throughout each delivery route
Assisting the driver with collection of all equipment (such as carts and pallets) or product returns from Restaurants
Frequently lift upto 50 pounds; occasionally move with mechanical assistance up to 1,500 pounds
Work in all weather conditions
Prepare for a flexible schedule including nights, weekends, holidays, and rotating shifts
Be prepared to typically work shifts at night (e.g., from 10 p.m. - 8 a.m.)
Work in a multi-temperature environment including freezer
Communicate effectively across stakeholders including Restaurant Operators and Distribution Center staff
Adapt to change and respond to difficult and challenging situations in a professional manner
Manage pressure and conflicting demands; effectively prioritize tasks and workload
Performing other related duties as assigned
Intimately know the needs of customers,treat all parties with dignity and respect in difficult situations,and maintain a positive, service-focused mindset

Required Qualifications (Knowledge, Skills, & Abilities)

High school or equivalent (e.g.,GED)
A self-starter with excellent project management and organization skills
Highly motivated with strong interpersonal skills; a team player who can work independently when necessary
Tech-savvy and comfortable using basic smartphone and tablet systems and applications
Adetail-oriented, organized yet creative problem solver and communicator (both written and verbal)
Able to anticipate needs, lead multiple projects, and manage shifting priorities
Able to travel for 5 percent of the job for Chick-fil-A Operator/market visits, supplier visits,and related conferences
Skilled communicator across all levels of an organization, with both teammates and suppliers
Quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly gras ps the essence and underlying structure of anything
Customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services
Committed without compromise to food safety for customers and a safe workplace for colleagues
Inspired to uphold Chick-fil-A values and act with integrity
Driver of results who can be counted on to not only meet but exceed goals and push others to do the same
Problem solver who can identify hidden problems, looksbeyond the obvious,and doesn't stop at the first answer
Servant leader who puts others before themselves, corrects mistakes with authenticity,and respects all viewpoints
Proficient in English (reading, writing, and speaking): Read and speak the English language sufficiently to converse with the general public, to understand highway traffic signs and signals in the English language, to respond to official inquiries, and to make entries on reports and records.