Driver/General Warehouse

Rival; Durham (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Rival is seeking a Driver/General Warehouse Associate in Durham, NC to support daily warehouse and delivery operations. You will receive, store, pick, stage, transport, and deliver products accurately and safely, while maintaining inventory integrity and customer satisfaction.

The role requires dependability, the ability to work independently or with a team, and a focus on safety. Responsibilities include order fulfillment, loading, route planning, and professional customer service.

Qualifications

• Attention to detail and accuracy in inventory and orders.
• Ability to work independently and in a team.
• Warehouse operations, inventory handling, or delivery experience preferred.
• Ability to safely operate warehouse equipment and delivery vehicles, as required.
• Strong communication, organization, and time-management skills.
• Commitment to safety, reliability, and customer service.

Responsibilities

• Pick full-pallet and carton-level customer orders accurately using pick tickets and established picking procedures.
• Verify correct SKUs and quantities before staging orders for shipment or delivery.
• Stage completed orders in outbound areas according to schedules.
• Assist with receiving inbound shipments, unloading trailers and containers.
• Put away received inventory and maintain clean, labeled storage areas.
• Verify products against packing slips and report shortages, damages, or discrepancies promptly.
• Assist with inventory transfers, cycle counts, and maintaining locations.
• Complete assigned deliveries and pickups safely and on schedule.
• Check in with supervisor to confirm daily deliveries, pickups, and changes.
• Confirm orders are correct before loading, including destinations.
• Plan efficient delivery routes based on stops and customer requirements.
• Meet delivery windows and communicate delays or scheduling concerns.
• Handle customer pickups and returns with proper staging.
• Obtain proof of delivery as needed.
• Load and organize delivery vehicles efficiently.
• Secure loads to prevent shifting or damage.
• Perform pre-shift and pre-trip inspections of equipment and vehicles.
• Operate forklifts and other equipment after certification.
• Follow safety procedures and traffic laws.
• Represent the company professionally during deliveries and pickups.
• Maintain clear communication with supervisors, dispatch, and customers.
• Ensure delivery and warehouse documentation is complete and timely.
• Support customer satisfaction through accurate orders and reliable deliveries.

Job description

Position Overview

The Driver/General Warehouse Associate supports daily warehouse and delivery operations by performing a combination of receiving, inventory management, order fulfillment, loading, deliveries, pickups, and customer service. This role is responsible for ensuring products are received, stored, picked, staged, transported, and delivered accurately, safely, and on time.

The position requires strong attention to detail, dependability, and the ability to work both independently in the field and collaboratively within a warehouse environment. This individual plays a direct role in maintaining inventory accuracy, order quality, customer satisfaction, and on-time delivery.

Responsibilites

Warehouse Operations & Order Fulfillment

• Pick full-pallet and carton-level customer orders accurately using pick tickets and established picking procedures.


• Verify correct SKUs and quantities before staging orders for shipment or delivery.


• Stage completed orders in designated outbound areas according to delivery and shipping schedules.


• Assist with receiving inbound shipments, including unloading trailers and containers.


• Put away received inventory into assigned warehouse locations and maintain clean, organized, and properly labeled storage areas.


• Verify products against packing slips and report shortages, damages, or discrepancies promptly.


• Assist with inventory transfers, consolidation, cycle counts, and maintaining accurate inventory locations.

Delivery & Pickup Operations

• Complete assigned customer deliveries and pickups safely, professionally, and on schedule.


• Check in with the Operations Supervisor to confirm daily deliveries, pickups, and any schedule changes.


• Confirm all orders are correct and complete before loading, including verifying products, quantities, and destinations.


• Plan efficient delivery routes based on stop locations, delivery windows, traffic, and customer requirements.


• Meet customer delivery windows and communicate proactively regarding delays or scheduling concerns.


• Handle customer pickups and returns, ensuring products and required documentation are returned and properly staged at the warehouse.


• Obtain required proof of delivery, including customer signatures when necessary.

Loading, Equipment & Safety

• Load and organize delivery vehicles efficiently based on route sequencing and customer requirements.


• Secure all loads to prevent shifting, tipping, damage, or loss during transportation.


• Complete pre-shift and pre-trip inspections of warehouse equipment and delivery vehicles.


• Operate forklifts, order pickers, and other warehouse equipment safely after receiving appropriate certification.


• Operate delivery vehicles safely and lawfully while following traffic laws and practicing defensive driving.


• Follow all OSHA and company safety procedures.


• Maintain awareness of pedestrian traffic, forklift activity, and other workplace safety concerns.


• Report equipment damage, vehicle maintenance issues, or unsafe working conditions immediately.


• Do not operate equipment or vehicles that are unsafe.

Customer Service & Communication

• Represent the company professionally during customer deliveries and pickups.


• Maintain clear and proactive communication with supervisors, dispatch, warehouse personnel, and customers.


• Ensure all delivery and warehouse documentation is completed accurately and on time.


• Support overall customer satisfaction through accurate orders, reliable deliveries, and professional service.

Key Qualifications

• Strong attention to detail and commitment to accuracy.


• Ability to work independently and manage daily priorities.


• Experience in warehouse operations, inventory handling, order fulfillment, or delivery operations preferred.


• Ability to safely operate warehouse equipment and delivery vehicles, as required.


• Strong communication, organizational, and time-management skills.


• Commitment to safety, reliability, and excellent customer service.

$16 - $17 an hour