Driver, Donations Pickup & Delivery

Community Action House; Holland (MI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Mileage reimbursements

Evening/weekend hours (pre-scheduled)

Job summary

Community Action House in Holland, MI is seeking a Logistics Associate (Driver & Donations Pickup/Delivery) to move items between the warehouse, Food Club, and Resale Stores, with daily routes and community travel.

The role emphasizes safe vehicle operation, donor relations, and light maintenance, with opportunities for growth as a professional driver within the organization.

Qualifications

• 1+ years of relevant driver/warehouse experience.

Responsibilities

• Pickup and deliver donated items to homes and businesses with proper lifting techniques.

Skills

Team player

Positive attitude

Customer interaction

Spanish (basic)

Education

High School Diploma or equivalent

Valid driver’s license

Valid chauffeur’s license or ability to obtain

ServSafe Certification or ability to obtain

Tools

Pallet jack

Dollies/hand trucks

Job description

Are you safe and skilled driver, passionate about helping others while staying physically active? Are you looking for the opportunity to grow professionally as a driver within of a fun team making a difference in the community?

We are looking for a great team player who can be a Driver & Donations Pickup/Delivery person as our Logistics Associate, serving both Food Club and Resale Stores in Holland, MI.

Our Logistics Associates are responsible for receiving and delivering items throughout the Community Action House organization. Each day, you’ll assist in coordinating, receiving, delivering and moving large items (such as furniture) for the Resale Store and food donations (sometimes with pallet jacks) for the Food Club and Community Kitchen. Every day will be different, but generally your day will start in the warehouse of our Food Club, moving inventory on and off trucks. The rest of your day will be out in the community, driving to homes and picking up donations to then deliver those donations to our Resale Stores. You will also assist in light maintenance of facilities, and setup/teardown for events. We are invested in professional development, and this hire might have the opportunity to grow as a professional driver within our organization.

We are looking for a team player who is a go-getter with positive attitude. Someone compassionate and guest centered, and able to navigate hard conversations in the rare instance when we need to decline a donation. Our Logistics team members deliver a positive experience to our donors, guests and staff while ensuring that in-kind donations are distributed to all areas of the organization.

Start Date: as soon as possible

Responsibilities & Essential Duties

• Pickup and Delivery: Pick up and deliver items from donor homes and businesses, suppliers, and retail partners, ensuring timely deliveries and pickups. This includes moving large and heavy items by hand, in and out of delivery vehicles, residential homes, and commercial spaces using proper lifting techniques and equipment (dollies, hand trucks, ramps, etc.).
• Food Handling: Ensure food is properly handled in a food safe manner (training for this role includes ServSafe or other food handling certification).
• Loading and Unloading: Assist with the loading and unloading of stock, sometimes using equipment such as hand trucks, dollies, or pallet jacks. Ensure all items are properly secured within the vehicle to prevent damage.
• Customer Interaction: This role builds and maintains relationships with donors, volunteers and guests throughout workday interactions ensuring a positive experience.
• Safe Operation & Compliance: Safely operate Community Action House vehicles (van or box truck) in various traffic and weather conditions, adhering to all local traffic laws, company policies, and Department of Transportation regulations.
• Documentation & Reporting: Maintain accurate records of donations, mileage, fuel usage, and hours of service. Use a mobile application for routing and pickup/delivery tracking.
• Vehicle Maintenance & Inspection: Perform daily pre-trip and post-trip vehicle inspections, reporting any mechanical issues or maintenance needs to the Logistics Manager promptly. Maintain cleanliness of vehicles exterior and interior.
• Facilities Maintenance: Conduct regular inspections to identify and address maintenance needs. Complete minor repairs and maintenance including but not limited to: repairing wall damage, painting, floor maintenance. Perform regular maintenance of the grounds, including but not limited to: lawn maintenance, snow removal and salting, trash removal.
• Other duties as assigned, including but not limited to general warehouse and retail inventory duties such as sorting goods, organizing inventory, or staging products for sale.

Education & Experience

• 1+ years of relevant experience required
• No supervisory experience required
• High School Diploma required; or equivalent education or experience
• Valid driver’s license in good standing
• Valid chauffeur’s license (or ability to obtain)
• ServSafe Certification (or ability to obtain)
• Basic conversational Spanish proficiency desired

Position Details

Position Type: Full-time, Regular, Hourly

Overtime Status: Non-exempt

Reports To: Manager, Logistics & Facilities

Direct Reports: None

Department: Logistics & Facilities

Primary Location: Food Club & Resale Stores, plus daily travel to other Action House sites

Physical Requirements

• Continuously_move about work area_
• Continuously_use hands/fingers to handle or feel_
• Continuously_reach with hands and arms_
• Continuously_ascend/descend (stairs/ladder/etc.)_
• Continuously_bend, stoop, kneel, crouch, or crawl_
• Continuously_use eyesight clarity/accuracy or visual perception_
• Continuously_read and understand written word_
• Continuously_drive a vehicle for work_
• Frequently_operate computer and general office machines_
• Frequently_work outside in variable weather conditions_
• Frequently operate machines: Hi-Lo, Pallet Jack
• Frequently ability to push, pull, and lift up to 75 pounds
• Occasionally_work in stationary position_

Other Factors

• Access to consistent and reliable transportation to be able to travel between worksites when needed. Mileage reimbursements available on a biweekly basis.
• Evening hoursoccasionally, pre-scheduled
• Weekend hoursoccasionally, pre-scheduled

$19.16 - $21.07 an hour

About Community Action House

Since its founding in 1969, Community Action House has been the focal point of community efforts to provide critical support and pathways out of poverty for our neighbors in need. Our community-powered work takes a client-centric approach that meets people wherever they are at and offers services that enhance ownership and agency. Our work is organized in three interconnected areas: Food Access, Resource Navigation, and Financial Wellness. Welcome, excellence, and collaboration are some of our core values. (www.communityactionhouse.org)

In October 2021, we launched our new ‘Food Club & Opportunity Hub’ to expand efficient, impactful healthy food assistance with the on-site integration of other pathway programs. More recently, we announced a partnership with Dwelling Place to help address the affordable housing crisis here in Holland. In July 2023, we publicly launched our expansion of Lakeshore Food Rescue. (www.lakeshorefoodrescue.org)

In April 2026, we are launching our second Resale Store in Holland, MI. Our first Resale Store has proven that it can generate consistent, flexible funding that directly supports our work—while also providing practical resources for the people we serve. A second store allows us to scale that success. It’s a high-impact use of community assets: turning donated goods and volunteer engagement into reliable income, reducing our dependence on fluctuating grants and charitable contributions. (https://www.communityactionhouse.org/resale-expansion)

Organizational budget: $14M+ (inclusive of $7-8M of in kind support)
Agency Size: 80 staff and 3,000+ annual volunteers

Who we are. Who we aspire to be. What drives us. What unites us.

• Radically Welcoming
• Guest-Centered
• Lead with Kindness
• Curiosity-Driven
• Always Improving
• Collaborative by Design
• Contagious Commitment
• One Team

If you’re excited to collaborate on our mission, grow your skills, and be part of a team that deeply cares, we’d love to hear from you.

Applications

An application is required to be submitted through our Jobs page of our website. Interviews are conducted on a rolling basis. The application process includes a phone interview and two onsite interviews. Community Action House will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If a reasonable accommodation is needed, please contact [e-mail] - thank you.

Equal Opportunity Employer

Community Action House is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, childbirth, medical condition related to pregnancy or childbirth), sexual orientation, and gender identity, national origin, disability, age, genetic information, height, weight, marital status, veteran status, or any other status protected under applicable federal, state, or local laws. We encourage applicants of all backgrounds to apply. Note:This job posting is a description of the typical duties of this position, and is not intended to be a comprehensive list of all duties. Job incumbents may be asked to perform other duties as required.