Driver Check in Associate

Sysco; Town of Canton (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

Sysco is hiring a Returns Processing Associate in a finance-oriented role. You will check in drivers after routes, verify returns, count items, and document value for efficient processing. You’ll inspect returns for restocking or credits and apply codes on invoices to speed processing.

Requirements: High school diploma and 1 year of pallet jack and/or forklift experience; strong math, reading/writing, and communication skills; English proficiency.

Qualifications

• Ability to write routine reports and correspondence.
• Strong mathematical skills for counting and valuing items.
• Clear communication and listening skills for collaborating with drivers and Credit Services.

Responsibilities

• Check-in drivers after routes, verify returned products and signed invoices.
• Count returned items and ensure quantities match return sheets and invoices.
• Inspect returns for restocking or credit eligibility and document appropriate information for processing.
• Code damaged or inferior products with correct reasons and record in the system.
• Enter returned quantities accurately into the inventory system.

Skills

Written & verbal communication

Mathematical aptitude

Attention to detail

English proficiency

Education

High school diploma or equivalent

Job description

JOB SUMMARY

This is a finance position responsible for checking in drivers who have completed their routes by performing product counts, compiling and maintaining records of quantity, type, and value of the material, equipment, merchandise. Also responsible for inspecting all products returns and documenting appropriate information for efficient processing of items.

RESPONSIBILITIES

• Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.
• Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
• Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.
• Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.
• Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.
• List overage on the return sheet following the "available stock/warehouse location" report to re-enter the product into the inventory system as soon as possible.

QUALIFICATIONS

Education

• High school degree or equivalent.

Experience

• 1 year of pallet jack and/or forklift experience.

Professional Skills

• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or associates of an organization.
• Must have exemplary listening skills to facilitate effective two- way communication.
• Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Solid problem-solving skills.
• Strong verbal and written communication skills.
• Must be able to read, write and speak English.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.