driver check in

Sysco Northeast Rdc; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Sysco Northeast RDC in Columbia, SC is seeking a detail-oriented Returns Clerk to verify and process driver returns, count inventory, and document quantities and values for efficient processing.

You will check-in drivers on completed routes, note delivery exceptions, ensure food safety protocols, inspect returns for restocking or credit decisions, and update invoices with correct reason codes.

Qualifications

• Must write routine reports and correspondence.
• Ability to speak effectively before groups of customers or associates.
• Excellent listening and comprehension skills.
• Proficient arithmetic for unit conversions and totals.
• Strong problem-solving abilities and numerical accuracy.
• Clear verbal and written communication in English.

Responsibilities

• Check-in drivers after routes by confirming returns, signed invoices, and accountability for pallets and totes.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols are followed on returns.
• Note delivery exceptions on invoices or exception reports.
• Inspect returns to determine restocking or credit eligibility.
• Apply correct reason codes to invoices for efficient processing.
• Separate and stage returned products and count items to match records.
• Document overages on the return sheet to re-enter inventory promptly.

Skills

Report writing

Public speaking

Active listening

Arithmetic

Problem solving

Verbal communication

Written English

Education

High school diploma or equivalent

Tools

Pallet jack

Forklift

Job description

JOB SUMMARY

This is a finance position responsible for checking in drivers who have completed their routes by performing product counts, compiling and maintaining records of quantity, type, and value of the material, equipment, merchandise. Also responsible for inspecting all products returns and documenting appropriate information for efficient processing of items.

RESPONSIBILITIES

• Check-in drivers who have completed their routes by verifying product returned, customers signed the invoice and possible missed deliveries; account for pallets, totes and other company property is returned.
• Identify missed collections and notify Credit Services.
• Ensure food safety protocols were followed on the return and coordinate with Food Safety personnel for issues.
• Assure all delivery exceptions are noted on the invoice and/or delivery exception report.
• Inspect returned products to determine restocking appropriateness or deciding if the customer warrants the credit.
• Decide and adjust as needed the appropriate reason code on invoice to provide efficient processing; code damaged or inferior products with the appropriate damage code and write the code on the damaged case.
• Separate and stage for return processing all products, and count the returned items to ensure quantities match the quantity written on the return sheet and invoices.
• List overage on the return sheet following the "available stock/warehouse location" report to re-enter the product into the inventory system as soon as possible.

QUALIFICATIONS

Education

• High school degree or equivalent.

Experience

• 1 year of pallet jack and/or forklift experience.

Professional Skills

• Ability to write routine reports and correspondence.
• Speak effectively before groups of customers or associates of an organization.
• Must have exemplary listening skills to facilitate effective two- way communication.
• Can add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Solid problem-solving skills.
• Strong verbal and written communication skills.
• Must be able to read, write and speak English.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.