Driver

The Westin DFW Airport; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Westin DFW Airport in Irving, TX is looking for a friendly Driver to shuttle guests between the hotel and local locations, ensuring safety, comfort, and a positive experience. You will assist with luggage, provide local information, and maintain logs while upholding brand standards.

Ideal candidates have a valid license, clean driving record, and excellent customer service skills. This role may require flexibility during peak periods and adherence to safety guidelines.

Qualifications

• Must have a valid drivers license with clean record.
• High School diploma preferred.
• Excellent customer service and communication skills.

Responsibilities

• Greet guests warmly upon interaction.
• Transport guests safely to airport or other locations.
• Provide information about local area.
• Load and unload luggage.
• Complete transportation logs.
• Report vehicle issues.
• Obey traffic laws and safety procedures.
• Support guest satisfaction goals.
• Perform other duties as requested.
• Maintain cleanliness and proper vehicle function.
• Follow sustainability guidelines.

Skills

Valid driver's license

Clean driving record

Customer service oriented

Education

High School diploma preferred

Job description

Opportunity: Driver

Safely transport guests between the hotel and various locations, providing courteous and timely service. Maintain the cleanliness and proper functioning of the vehicle while ensuring a positive and comfortable experience for guests.

Your Growth Path

Bell Person/Door Person/Guest Service Agent – Guest Service Supervisor

Your Focus

• Greet guests in a warm and friendly manner immediately upon interaction.


• Transport guests safely to and from airport or other locations by driving shuttle vans or other vehicles.


• Provide information regarding the local community upon request.


• Load and unload guest luggage and other materials.


• Complete required transportation logs.


• Report vehicle mechanical problems immediately.


• Obey traffic laws and follow established traffic and transportation procedures.


• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.


• Work as a Bell Attendant during staffing shortages or peak check/in out periods.


• Follow sustainability guidelines and practices related to HHM Hotels’ EarthView program.


• Practice safe work habits and wear protective safety equipment.


• Ensure overall guest satisfaction.


• Perform other duties as requested by management.

Your Background And Skills

• A current & valid driver's license is required, with no moving violations on your driving record.


• High School diploma preferred.


• Driving record free of serious infractions.

Work Context

Requires sitting for extended periods, driving using hands and feet, pushing, lifting up to 50 pounds, bending and reaching.