Drink Runner

Dave & Buster's Management Corporation, Inc.; Natick (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Free Games

Job summary

Dave & Buster’s is seeking a team member to deliver non-alcoholic drinks and support fast, friendly service in a high-energy venue. You will keep stations stocked, assist with bussing, and ensure a clean, welcoming environment for Guests.

Responsibilities include delivering drinks, answering questions about menu items, and maintaining a positive atmosphere with your Team Members. Flexible schedules support school or other jobs.

Qualifications

• Experience delivering friendly guest service in a fast-paced environment.
• Ability to read and write English.
• Lift and carry up to 30 pounds and stand for long shifts.
• Available to work days, nights and weekends.

Responsibilities

• Deliver non-alcoholic drinks to Guests.
• Keep drinks and service stations stocked and clean.
• Deliver trays to designated tables and other sections as needed.
• Assist in bussing and resetting tables during shifts.
• Provide fast, friendly, and accommodating service to Guests.

Skills

Guest service

Communication

Teamwork

Multitasking

Education

Tools

POS systems

Job description

Dave & Buster’s and Main Event are different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s and Main Event offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

Position Snapshot

You are the expert on making sure our drinks look amazing and arrive to our Guests in a timely manner. While not running drinks, you keep service stations full stocked, cleaned and ready for use, and provide the necessary support to ensure fast, friendly and accommodating service.

NITTY GRITTY DETAILS

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Takes prompt corrective action where necessary or suggests alternative courses of action.
• Creates a warm, fun atmosphere for Guests and Team Members.
• Adheres to company’s sanitation procedures.
• Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
• Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
• Responsible for making and delivering Non-Alcoholic drinks to Guests.
• Ensures all drinks are properly garnished and delivers trays to designated tables, as well as other sections in the restaurant, as needed.
• Assists in clearing away dishes and glassware, and refilling beverages as needed.
• Assists in bussing and resetting tables as needed.
• Restocks and prepares supplies for shift change and or close.
• Assists in ongoing Guest satisfaction by checking back after delivery of drinks and responding to Guest needs in a timely manner.
• Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
• Works quickly and efficiently adhering to "Full hands in, Full hands out" philosophy.
• Assists other Team Members as needed or as business dictates.
• Keeps station clean, sets up and takes down station tables appropriately.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
• Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience.
• Must be able to read and communicate in English.
• Listen to hear Guests’ orders and needs, and then communicate with Guests verbally and with other Team Members.

Requirements STUFF OUR ATTORNEYS MAKE US WRITE:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work days, nights and/or weekends as required.
• Work in noisy, fast paced environment with distracting conditions.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Move about facility and stand for long periods of time.
• Walk or stand 100% of shift.
• Reach, bend and stoop frequently.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

As an equal opportunity employer, Dave & Buster’s and Main Event are dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.

Salary

Salary Range: 15 - 17

We are an equal opportunity employer and participate in E-Verify in states where required.