Drain Cleaning Technician

Wind River Environmental LLC; Salunga, Birdsboro (PA, Berks County); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive starting hourly rates + OT

Quarterly safety bonus

Smith Systems Defensive Training

Med-Card Renewals

Room for Growth

Medical, dental and vision insurance

Employer paid life insurance

Employee discount for services offered

Matching 401K

6 paid holidays, 2 floating holidays,

Uniforms

Annual Safety Boot Stipend

Job summary

Wind River Environmental LLC is seeking a maintenance-focused drain technician to deliver efficient customer experiences through drain cleaning, jetting and camera work for commercial and residential service calls.

You will work closely with dispatch and customer service, follow safety protocols, and maintain equipment while handling quotes and service paperwork. The role requires flexibility for overtime and on-call rotations in a dynamic service environment.

Qualifications

• Must have a valid driver’s license with an acceptable driving record.
• At least 21 years of age.
• At least 2 years of professional commercial driving experience (post-school).
• Ability to pass DOT drug screen, medical certification, physical exam and road exams.
• Must be able to operate in a drug-free workplace.

Responsibilities

• Provide effective communication between customers and Wind River Environmental.
• Provide camera service for mainline stoppage.
• Educate and assist customers on the importance of drain repair and replacement.
• Explain reasons for blockage and illustrate how you will resolve the issue.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Protect drain cleaning and camera equipment and keep a well inventoried truck.
• Participate in training, team meetings, and safety discussions.
• Complete and submit quotes and service paperwork to management.
• Respond to trouble/emergency calls promptly.
• Follow all Wind River Environmental service protocols.
• Work overtime including weekends and holidays as needed; participate in on-call rotations.

Skills

Customer communication

Reading documents

Problem solving

Basic computer skills

Education

High-School Diploma

Job description

Position Summary

This position is responsible for the most efficient, highest quality customer experiences to Wind River Environmental's drain customers. You will complete all drain cleaning, jetting and cable work related to commercial and residential service calls.

Essential Duties and Responsibilities

• Provide effective communication between customers and Wind River Environmental.
• Provide camera service for mainline stoppage.
• Educate and assist customers on the importance of drain repair and replacement.
• Explain reasons for blockage and illustrate how you will resolve the issue.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Protect drain cleaning and camera equipment and keep a well inventoried truck.
• Participate actively in all training exercises, team meetings, and safety discussions.
• Completion and submission of quote and service paperwork to management.
• Respond to trouble/emergency calls in a timely manner.
• Follow all Wind River Environmental service protocols.
• Must be able to work overtime including weekends and holidays if needed
• Must be able to work on-call rotations as needed
• Must comply with all FMCSA and DOT regulations if applicable
• Must practice safe work methods to remain accident and injury free.
• Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident.
• Required to wear Personal Protective Equipment (PPE) appropriate to your job.
• Other duties as assigned by management

Work Environment

• You are regularly exposed outside weather conditions, non-hazardous fumes and noise
• Must be comfortable working independently
• Interaction with customers

Knowledge, Skills, and Abilities

• Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
• Ability to speak, cooperate and communicate effectively with customers, co-workers and management.
• Ability to work independently and manage pressure to meet deadlines.
• Basic computer literacy including email and internet skills.
• Ability to perform basic math functions.

The base pay range for this role is estimated to be $25.00-$27.00 hourly at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Required Qualifications

• Must have a valid driver's license with an acceptable driving record
• At least 21 years of age
• At least 2 years of professional commercial driving experience (post-school)
• Ability to successfully pass DOT drug screen, medical certification, physical exam and road exams
• Must be able to operate in a drug-free workplace
• Must have a valid driver's license with an acceptable driving record
• High-School Diploma

Company Offered Benefits

• Competitive starting hourly rates + opportunity to earn overtime! Ask about our Step Program!!!
• Opportunity to earn a quarterly safety bonus!
• Company Paid Smith Systems Defensive Training
• Company Paid Med-Card Renewals
• Room for Growth!
• Medical, dental and vision insurance
• Employer paid life insurance
• Employee discount for services offered in your area!
• Matching 401K
• 6 paid holidays, 2 paid floating holidays and generous paid time off plan
• Company Paid Uniforms
• Annual Safety Boot Stipend

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast.

Wind River Environment LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Notice Regarding the Use of Artificial Intelligence in Application Review

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

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