Draft Service Technician - Northern California

Breakthru Beverage Group; Richmond (CA); On-site; USD 72,949,000 - 99,085,000; Full time

Job summary

Breakthru Beverage Group is seeking a full-time Service Technician to support on-premise accounts across North and Central California. This hands-on role involves draught beer system service, line installation, and occasional event setups, with company vehicle provided.

You will troubleshoot, deliver, and maintain draft equipment, while coordinating with account staff and management. Strong beer knowledge, driving capability, and teamwork are essential.

Qualifications

• High School diploma or equivalent.
• Minimum of 1 year of experience with a draught beer system.
• Basic PC skills using MS Office and other computer programs including presentation software.
• Must be a results-oriented professional with strong communication and discretion.
• Ability to multi-task, work independently and/or in a team, with attention to detail and deadlines.
• Analytical and reporting skills; sound judgment and problem-solving abilities.
• Ability to work in a fast-paced, high-volume team environment.

Responsibilities

• Provide responsive service and communicate effectively with account employees.
• Service equipment within state guidelines and troubleshoot draught lines.
• Complete draught line service and installs; assist with product deliveries.
• Maintain and manage sales tools, samples, and POS materials.
• Train others on basic draught maintenance and safety procedures.
• Prioritize and manage multiple service requests; coordinate with management.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Problem-solving

Analytical reporting

Education

High School diploma or equivalent

Bachelor’s degree in related field (preferred)

Tools

MS Office

Job description

Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.Time Type:Full timeRemote Type:Job Family Group:SalesJob Description Summary:Position Summary:The primary purpose of this position is to ensure to support on-premise customers through service calls and equipment installation. May also assist with special event set-up and execution.This role supports North and Central California accounts - candidates will need to be comfortable driving in a larger coverage territory.Candidates should have strong beer knowledge and understanding of how draft beer systems operate.This is a hands-on role that may be required to assist with cleaning draft lines, per request.Company vehicle provided for this role.Job Description:Job Responsibilities:Provide responsive service and communicate effectively with account employees.Service equipment within state guidelines. Troubleshoot non-working or poor pouring draught lines.Complete draught line service and installs.Perform product delivery when needed on installs, for special events, and/or when needed for accounts based on needs.Manage and maintain sales tools (samples, POS, etc.).Train others on basic draught maintenance.Effectively prioritize and manage multiple service requests independently.Communicate priorities, needs, and the completion of daily service activities with management.Maintain logs, trackers, and records as required.Manage and maintain vehicle, tools, and service equipment.Maintain draught knob inventory and special event equipment.Other duties, as assigned by the jobholder’s supervisor, may also be required.Minimum Qualifications:High School diploma or equivalentMinimum of 1 year of experience in working with a draught beer systemBasic PC skills using MS Office and other various computer programs including presentation softwareMust be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skillsAbility to multi-task, work independently and/or within a team, pay attention to detail and meet deadlinesAnalytic and Reporting skillsUtilize sound judgement and problem-solving skillsAbility to work in fast-paced, high-volume, team environmentPreferred Qualifications:Bachelor’s degree in related fieldMechanical and technical aptitudePhysical Requirements:Frequently sit, stand, bend, squat, and reach.Frequently climb into and out of truck.Regularly lift 45-65 lbs.Occasionally lift, up to 160 lbs.Must talk, hear, use hands and fingers to operate a vehicle and tech device.Competencies:Accountable for meeting own targets, work is reviewed periodically.Problems encountered will be defined, repetitive, and routine with a solution readily available.This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.Salary and Benefit Statement:Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills, and prior relevant experience.CompensationHourly range - $25.47- $34.58/hrBenefitsMedical (HMO & PPO), Dental, Vision (PPO)401(k) matching.Annual PTO AccrualRollover Flexible Spending Accounts (FSAs)Free Life and AD&D Insurance Employee Assistance ProgramBreakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call [phone] and let us know the nature of your request and your contact information.