Draft Beer Service Tech

A Head For Profits

Arlington (VA)

On-site

USD 21,000 - 30,000

Full time

5 days ago

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Benefits offered by this job

Company vehicle with gas and upkeep

Medical coverage plans

401(k) plan with company matching

Paid time off and holidays

Paid training and tools provided

Cell phone provided

Relocation assistance

Stop the Slip safety program (non-slip

Job summary

A Head For Profits (AHFP) in Arlington, VA, is seeking a Draft Service Technician (DST). This hands-on, mechanically oriented role includes training and tools to service draft beer equipment.

You will handle installations, maintenance, and customer communications, with strong emphasis on service and reliability. Travel may be required within AHFP's regional footprint.

Qualifications

Excellent interpersonal and communication skills.
Excellent customer service skills.
Working knowledge of draft beer systems (preferred but not required).
Mechanically/technically inclined (preferred but not required).
Be results-driven and self-motivated.
Cicerone certification is required of all current AHFP employees.

Responsibilities

Assist with route coverage when needed including AM accounts and venues.
Carry out quarterly preventive maintenance (PM) contracts.
Attend facilities to become Micro Matic certified if requested.
Attend all other training deemed necessary by AHFP.
Work with and provide training to other employees.
Maintain effective relationships with accounts, sales reps, and draft tech staff.
Manage equipment maintenance and inventory for assigned tools.
Manage the draft service vehicle per AHFP policy.
Additional duties may include line cleaning and other non-billable tasks.

Skills

Interpersonal communication

Customer service

Results-driven

Self-motivated

Draft beer systems knowledge

Mechanically inclined

Cicerone certification

Tools

Hand tools

Tape measure

Email/phone usage

Job description

CAREER in BEER? WE WANT TO SPEAK TO YOU!

- Nights and weekends off? Check!

- Learning from the very best in the beer industry? Check!

- Visiting great bars and breweries each and every day? Check!

- Great launching point to grow within the beer industry? Check!

The AHFP company motto is "TRUST us for the Perfect Pint." Our mission is to provide great-tasting draft beer to the consumer, the way the brewmaster intended and to grow draft beer sales.

Draft Service Technician (DST)

Position Description and Performance Requirements

The position of Draft Service Technician (DST) is a position whose role is to service draft beer equipment. Candidates for this position can expect it to be very hands-on and mechanically based - but we provide you will all the ongoing training, tools, and resources you need to be successful!

Strong customer service skills are expected in this position as employees communicate with customers directly regarding assigned installations, timelines, route coverage, etc.

Position Requirements

Excellent interpersonal and communication skills
Excellent customer service skills
Working knowledge of draft beer systems (preferred but not required)
Mechanically/technically inclined (preferred but not required)
Be results-driven and self-motivated
Cicerone certification is required of all current AHFP employees

Position Responsibilities

Assist with route coverage when needed including AM accounts and venues.
Carry out quarterly preventive maintenance (PM) contracts
Attend the necessary facilities to become Micro Matic certified if requested.
Attend, as assigned, all other training deemed necessary by AHFP.
Work with and provide training to other employees
Maintain effective and professional working relationships with assigned accounts, sales representatives, and draft tech department personnel
Effectively manage all equipment to include care and maintenance and inventory of assigned equipment and tools
Manage the draft service tech vehicle in accordance to all AHFP policy
Additional duties may include line cleaning and other non-billable services as dictated by the demands of the market

Benefits

A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, paid company holidays
Enrollment into our "Stop the Slip" safety program where you receive non-slip shoes, on us!
Sick pay
Paid training and all the tools and resources you'll need to be successful
Cell phone provided
Reasonable relocation assistance is available.
Company vehicle with gas and maintenance paid.

Starting Salary

Up to $22.00/hr

Monthly Revenue Bonus

2% of net sales revenue generated:
- The Tech Tracker will be used to track revenue and determine commission amounts.
- To qualify for bonuses, sales cannot be more than 10% off the book rate on the service price sheet or on the quote provided by the estimating dept unless approved by ownership.
- For jobs sold with a supervisor or salesperson's assistance, the technician will be paid the bonus rate on 50% of the total ticket.
- Work must be completed for bonuses to be paid (exception: prepaid service agreements).
- For projects where the work is performed in stages, commissions will be paid once the project is 100% completed.
- Monthly bonus request forms need to be turned in by the 10th of the following month and will be added to regular pay and will be paid on the next regular payroll period. Late bonus request forms will not be considered for payment unless other arrangements are made with management.

Working Hours