DQ Grill & Chill Crew Member Full Time

Dairy Queen; St. Croix Falls (WI); On-site; USD 17,000 - 21,000; Full time

Job summary

Dairy Queen in Wisconsin is seeking a positive, energetic Crew Member/Chill Staff to deliver exceptional guest service in a fast-paced setting.

You will assemble and present orders, stock and maintain clean work areas, and follow health and safety standards while engaging with fans in a friendly, professional manner.

Qualifications

• Experience delivering friendly, efficient service in a fast-paced setting.
• Capable of following food safety and health guidelines.
• Able to stand for long periods and lift up to 50 pounds.

Responsibilities

• Be an ambassador of the Dairy Queen brand and maintain professional service.
• Greet fans warmly and deliver clean, accurate orders.
• Prepare and stock ingredients while ensuring health standards.
• Operate restaurant equipment safely and assist with setup.
• Support teammates and manage a positive, inviting environment.

Skills

Customer service

Teamwork

Positive attitude

Job description

We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you.

Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards.

Report to: Management Staff and Shift Leaders

Requirements:

• The full time schedules available for these positions are the following
• Wednesday-Sunday, Thursday-Monday, Friday-Tuesday
• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene, and promptness
• Have fun and maintain a positive attitude at all times!

Job Function:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Quickly and accurately prepare food products following restaurant, health, and safety standards
• Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
• Complete assigned preparation work for stocking and setting up grill area
• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Dairy Queen® (DQ®) franchisees, employees and crew members have been focused on creating positive memories for all who touch DQ®, for over 75 years. Unlike any other quick-service brand, DQ® food and treats hold a special place in the hearts of fans of all ages, from all around the globe. That’s why DQ® fans have always been our top priority and why we continue to look for new ways to surprise and delight them. Doing so is our passion. It’s what sets DQ® restaurants apart and is what is helping us reach our vision of being the world’s favorite quick-service restaurant