Downtown Ambassador

City of North Little Rock; North Little Rock (AR); On-site; USD 34,000 - 48,000; Full time

Job summary

City of North Little Rock seeks a Public Safety Patrol Officer to patrol downtown spaces on foot, bike, or vehicle, ensuring safety and providing information to visitors.

You will coordinate with security forces and police for events, assist the public, and prepare incident reports. Requires a high school diploma, two years' related experience, and a valid Class D license.

Qualifications

• High school diploma or equivalent.
• Two years directly related experience.
• No criminal record; valid Class D driver's license and good driving record.

Responsibilities

• Patrol the downtown area on foot, bicycle, or motorized vehicle to provide public information and ensure safety.
• Report security problems and coordinate with police and security forces for large events.
• Assist the public, local businesses, residents, and vendors; respond to medical or emergency needs.
• Prepare reports on participation, area usage, and work orders as necessary.

Skills

Public information

Patrol skills

Public safety

Emergency response

Education

High school diploma or equivalent

Job description

HOURS MAY VARY; EVENINGS, WEEKEND, AND HOLIDAY WORK REQUIRED

Patrols the downtown common spaces, facilities, and special events on foot, bicycle, or motorized vehicle to professionally provide public information and ensure the safety of all parties present. The list of essential functions is not exhaustive and may be supplemented as necessary. Other duties may be assigned. Regular and predictable attendance and punctuality are essential functions of this position.

Ensures a welcoming and safe environment for visitors to the downtown area :

patrols the downtown arts & entertainment district, special events, and assigned facilities; reports any security problems which may need police attention; ensures a safe and secure environment for all in the downtown area, particularly during special events and times of increase foot traffic; coordinates with security forces and helps to implement traffic plans for large events; works with the North Little Rock Police Department on special projects.

Assists the public:

provides information to the public, police, local businesses, residents, and vendors; notifies appropriate departments/authorities when medical care or emergency attention is required, and responds to spontaneous demands of the public.

Reports and documentation:

prepares reports regarding participation, area usage, and work orders as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and professionally. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A high school diploma or equivalent AND two (2) years directly related experience; or the equivalent combination of education and experience.

No criminal record.

A Class D driver's license and good driving record are required and must be maintained throughout employment.

The complexity, guidelines, supervisory controls, and supervision responsibilities described below are representative of this position.

SUPERVISORY CONTROLS

The Mayor sets the overall objectives and resources available. The Mayor develops the deadlines, projects, and work to be done. The employee is responsible for planning and carrying out the assignment; resolving the conflicts which arise; coordinating the work with others as necessary; and interpreting policy on own initiative in terms of established objectives. The employee may also determine the approach to be taken and the methodology to be used. The employee keeps the supervisor informed of progress, potentially controversial matters, or far-reaching implications. Completed work is reviewed only from an overall standpoint in terms of feasibility, compatibility with other work, or effectiveness in meeting requirements or expected results.

SUPERVISORY RESPONSIBILITY

None

COMPLEXITY

The work typically includes varied duties requiring many different and unrelated processes and methods such as those relating to well-established aspects of an administrative or professional field; decisions regarding what needs to be done including assessment of unusual circumstances, variations in approach, and incomplete or conflicting data. The work requires making many decisions concerning such things as the interpreting of considerable data, planning of the work, or refining the methods and techniques to be used.

GUIDELINES

Guidelines for performing work are scarce or of limited use; the employee uses initiative and resourcefulness. The employee often makes decisions that affect persons or situations beyond the scope of his/her job. Continuing education may be required.