Donut Artisan-Early Morning Shift-Richmond

Lees Marketplace; Richmond (UT); On-site; USD 17,000 - 23,000; Full time

Job summary

Lees Marketplace is seeking a Donut Artisan to craft artisanal donuts during early morning and overnight shifts. You will follow recipes, fry donuts, design toppings, and ensure each item is made with precision and care in a fast-paced kitchen.

You will greet guests, assist with orders, stock displays, maintain product freshness, and uphold food safety and sanitation standards. Team collaboration is essential to keep shelves filled and customers satisfied.

Qualifications

• High school diploma or equivalent (preferred).
• Previous retail or guest service experience (preferred).
• Previous specialty cheese experience (preferred).
• Drive.

Responsibilities

• Produce, fry, decorate, and package donuts per recipes and quality standards.
• Assist in displaying and restocking donut products; keep shelves fresh and clean.
• Maintain accurate food inventories and purchase orders.
• Maintain training and certifications via in-person and digital trainings.
• Operate orders through digital and in-person processing.
• Collaborate with team to meet department goals.
• Handle guest orders accurately and provide friendly service.
• Promote Lee’s Way by solving guest issues and maintaining morale.
• Ensure safe handling and hygiene in all processes.

Skills

Guest service

Teamwork

Communication

Cash handling

Food safety

Education

High school diploma or equivalent

Retail/guest service experience (preferred)

Specialty cheese experience (preferred)

Drive

Tools

Commercial Mixers

Oven

Fryers

Slicers/knives

Wrapping machine

Scales

Tempering tools

Computers

Job description

Position Summary

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.

As a Lees Marketplace Donut Artisan, you will be responsible for creating high-quality, artisanal donuts that delight our customers. Your role will involve working in the early morning/overnight hours following the detailed process in frying signature Lees Marketplace donuts, designing unique toppings, and ensuring each donut is made with precision and care. You will work in a fast-paced kitchen environment, collaborating with a team to maintain our reputation for exceptional products.

Primary Position Duties

Key Duties and Responsibilities

• Helps with the production, frying, decorating, packaging, and maintenance of all donuts in accordance with recipes and quality standards.
• Assists in the displaying and restocking of the donut products. Ensures shelves and cases are filled, fresh, rotated, faced, and cleaned.
• Maintain accurate food inventories.
• Maintains training and certification by actively attending in-person trainings and consistently utilizing digital training platforms.
• Maintains, processes, and completes orders through digital and in person order processing.
• Other responsibilities as needed.

Guest Service

• Greet and assist guests in a friendly and courteous manner.
• Provide knowledgeable answers to guest inquiries.
• Promote and exemplify a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.
• Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.
• Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our guests, our team, and our company”.
• Be familiar with, and assist customers with use of, Lee’s Marketplace website.

Product Handling

• Stock shelves and maintain displays according to store standards.
• Ensure product freshness by watching for quality in production, following recipe guidelines and procedures, and consistently stocking/rotating donuts for freshness.
• Maintain accuracy and punctuality in all special orders.
• Package and label products using a computer program.
• Assists the department to maintain proper freshness, pricing, code dating, tare and merchandising of products in compliance with company policies and procedures.

Cleanliness and Safety

• Maintain a clean and organized work area.
• Follow all safety and sanitation procedures.
• Report any safety hazards or equipment issues to management.
• Adhere to all food safety and sanitation regulations.
• Contributes towards the cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable)

• Operate cash registers and handle transactions accurately.
• Follow store policies on returns, exchanges, and refunds.
• Ensure the security of cash and other financial transactions.

Team Collaboration

• Work cooperatively with team members to achieve store goals.
• Participate in team meetings and training sessions.
• Assist other departments as needed.
• Work in a fast-paced, sometimes crowded, production and sales environment with tact and patience.
• Work with team to ensure products are sold well before their expiration date.
• Attends departmental, store and company meetings as required; contributes to profits and revenues and meets productivity standards.
• Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.

Position Requirements

• Age Requirement: 18yrs+
• Food Handler's Permit required (Can be obtained after hired)
• Availability: 2:00am-10:00am any day Monday-Sunday according to the needs of the store- including weekends, and holidays.

Physical Requirements

• Ability to stand, walk, twist, sit, and bend for extended periods.
• Ability to lift and carry items weighing up to 50 pounds.
• Manual dexterity for handling small objects and operating equipment.
• Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
• Occasionally stoop, crouch, kneel, or crawl.
• Prolonged periods standing and walking.
• Must be able to access and navigate all areas of the store.
• Must be able to lift up to 50 pounds at times.
• Lifting may include floor to shoulder and overhead lifting repeatedly.
• Occasional use and climbing of step stools or ladders are required.

Tools And Machinery

• Commercial Mixers
• Pallet jack
• Wheeler
• Trash compactor
• Oven
• Fryers
• Slicers/knives
• Wrapping machine
• Scales
• Sheeters
• Trays, pans, racks,
• Tempering tools
• Temperature-controlled rooms
• Computers
• Phones
• Any other items seen fit for role

Education Or Skills

Education and Experience

• High school diploma or equivalent (preferred).
• Previous experience in retail or guest service (preferred).
• Previous specialty cheese experience (preferred)
• Drive

Skills And Abilities

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
• Ability to work in a fast-paced environment.
• Basic math skills for handling cash transactions.
• Ability to read and follow instructions.
• Good verbal communication skills.
• Ability to operate cooking machinery.

Benefits

Compensation

• Competitive hourly wage/salary.
• Paid time and a quarter on Sundays
• Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
• 10% discount, restrictions apply
• Ace Hardware Discount at Lees Ace Hardware locations
• Paid Time Off to those who qualify

Work Environment

• Friendly and supportive team atmosphere.
• Opportunities for career advancement and professional development.
• Safety forward atmosphere
• Innovative, supportive, and input driven management team.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.