DONOR WAREHOUSE ASSOCIATE - WAYCROSS

Goodwill Southeast Georgia; Waycross (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive weekly pay

Associate Success Program access

Health, dental, and retirement plans

Generous PTO and holidays

Celebratory activities

Free training and development programs

Job summary

Goodwill Southeast Georgia is seeking a Donation Warehouse Associate to welcome donors and customers, assist with unloading and categorizing donations, and maintain clean, organized work areas. You will ensure safety practices and accurate donation records while contributing to sustainability and community impact.

The role emphasizes delivering excellent customer service, processing donations within 24 hours, and supporting store goals.

Qualifications

• High School diploma or GED, or equivalent job-related experience.
• Strong interpersonal communication skills.
• Ability to quickly assess donated goods and determine appropriate routing.
• Functional reading and writing skills.
• Good eyesight and color vision.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
• Ability to lift and carry 40-60 pounds.
• Ability to push or pull up to 100 pounds.
• Frequent standing, bending, kneeling, reaching, stooping, squatting, and pushing.
• Work performed both indoors and outdoors, with exposure to various weather conditions.

Responsibilities

• Greet donors promptly, courteously, and with a friendly demeanor.
• Assist donors in unloading donations and offer tax receipts.
• Maintain accurate daily donation counts.
• Break down donations into appropriate categories.
• Process hard goods as a priority.
• Ensure all donations are processed within 24 hours.
• Provide excellent customer service to all customers.
• Work with store management to meet store goals and deadlines.

Skills

Interpersonal skills

Customer service

Donations processing

Safety compliance

Education

High School diploma or GED

Job description

As a Donation Warehouse Associate, you will be the first point of contact for donors and customers, ensuring a positive experience through excellent customer service. You will assist with the unloading and categorization of donations, maintain clean and organized work areas, and keep accurate records of donations, all while ensuring safety and security practices are followed.

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.

Learn about the DAY IN THE LIFE for this position: https://www.youtube.com/shorts/VaRgf9VFrSA

Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.

• Competitive weekly pay


• Access to our Associate Success Program for resources and barrier navigation.


• Comprehensive benefits including health, dental, and retirement plans


• Generous paid time off (PTO) and holidays


• Celebratory activities


• Free training and development programs

Your Typical Day:

• Ensure 100% donor and customer satisfaction.


• Greet donors promptly, courteously, and with a friendly demeanor.


• Assist donors in unloading donations and offer tax receipts.


• Maintain accurate daily donation counts.


• Thank all donors for their donations to Goodwill


• Break down donations into appropriate categories.


• Process hard goods as a priority.


• Ensure all donations are processed within 24 hours.

Facility Maintenance and Cleanliness:

• Keep the drive-through and work area clean, neat, and organized.


• Transport trash to the compactor or dumpster and operate the compactor as needed.


• Maintain a safe and secure work environment by adhering to safety policies and reporting hazards or injuries.

Team Support and Additional Duties:

• Provide excellent customer service to all customers.


• Work with store management to meet store goals and deadlines.


• Participate in activities outside of the store, as needed.


• Attend training sessions as assigned.

Mission-Driven Focus:

• Contribute to the retail and organizational mission by completing tasks and supporting overall goals.

What you’ll need:

• High School diploma or GED, or equivalent job-related experience.


• Strong interpersonal communication skills.


• Ability to quickly assess donated goods and determine appropriate routing.


• Functional reading and writing skills.


• Good eyesight and color vision.


• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.


• Ability to lift and carry 40-60 pounds.


• Ability to push or pull up to 100 pounds.


• Frequent standing, bending, kneeling, reaching, stooping, squatting, and pushing.


• Work performed both indoors and outdoors, with exposure to various weather conditions.


• Exposure to dust and moderate levels of physical exertion.


• Ability to adapt to a fast-paced work environment with occasional short deadlines.

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.

Learn more about Goodwill Here:https://www.youtube.com/watch?v=YlrM5WY5bLk

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwil’s Human Resources Department at912.354.6611for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.