Donor Testing Technologist - Lead Second Shift

Rhode Island Blood Center; Providence (RI); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking organization dedicated to community health. This role offers the chance to lead donor testing operations, ensuring quality and compliance in a vital healthcare service. With a focus on teamwork and continuous improvement, you'll mentor staff and contribute to life-saving initiatives. Ideal for those with a passion for laboratory science and a desire to make a meaningful impact. Embrace the opportunity to grow professionally while helping to provide safe blood products for patients in need. If you're ready to make a difference, this is the perfect place for you.

Qualifications

• Bachelor's degree in relevant field and 4+ years of lab experience required.
• National Clinical Laboratory Certification (ASCP or equivalent) is mandatory.

Responsibilities

• Oversee donor testing staff and coordinate sample processing and testing.
• Maintain competency in donor testing functions and follow safety protocols.

Skills

Attention to detail

Written and oral communication

Decision making

Cultural competency

Education

Bachelor of Science in chemical, biological, clinical laboratory science or medical technology

Tools

Microsoft Suites

Laboratory Information Systems (LIS)

Job description

Overview

In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Island Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.

Responsibilities

Oversees and leads Donor Testing technical staff and coordinates sample processing, testing, and/or client management. This position may assist with instructional and hands-on training for Donor Testing technical staff and performs CLIA or Non-CLIA competency assessments, as needed. Executes testing and quality control procedures following SOP’s as assigned. Testing includes routine donor testing in large batches.

Supports and promotes organizational goals, mission and vision. Contributes to a culture that aligns with organizational values.

Reports to Position: This position does not supervise staff.

Supervision of Positions: Under general supervision.

Primary Duties, Responsibilities or Activities Required by Job (Including but not limited to):

1. Maintains competency in all donor testing functions and follows current Good Manufacturing Processes. Complies with all established policies and procedures including testing and reporting protocols, safety practices, donor and patient confidentiality policies, personnel practices and promotes teamwork and communication both internally and externally.
2. As defined by CLIA/NYSHDOH, this position is responsible for specimen processing (pre-analytic) or testing (analytic), maintaining records of tests and reporting test results in high complexity laboratory.
3. This position performs only those tests that are authorized by the CLIA/NYSDOH laboratory director and performs only those tests that require a degree of skill commensurate with the individual's education, training or experience, and technical abilities.
4. Assists staff to resolve technical problems. Provides technical assistance to internal and external customers for laboratory related issues.
5. Recognizes and reports to supervisor problems encountered during performance of job tasks including equipment malfunction, deviation from standard operating procedure, unusual results, and discrepancy in test controls or controls outside established normal limits.
6. Assists with validations of equipment, test assays and laboratory information systems.
7. Leads and executes quality improvement initiatives to promote continuous process improvements to achieve operational excellence, departmental goals, and organizational goals.
8. Assists with creating and/or revising department regulated documents.
9. Positively mentors, coaches, and assists with the training of DT staff, as needed.
10. Participates in ongoing investigational studies.
11. Performs required Non-CLIA or CLIA competency assessments for DT staff, as needed. Conducts assessments with appropriate follow-up and recommendations using the competency assessment process/tools.
12. Understands and delivers on customer needs. Utilizes service recovery responses when appropriate.
13. Performs primary and secondary record review of department records.
14. Assists with laboratory inventory management processes such as reviewing pre-qualification runs, performing lot changes, and switching out of critical supplies.

Other Secondary Functions

1. Promote and contribute to a culture of safety through compliance with all safety SOP’s to include wearing proper personal protective equipment (PPE) such as safety goggles, gloves, lab coats and proper shoes. Promptly report all safety violation observations and/or safety concerns.
2. Participates in educational activities, leadership training and other corporate initiatives and continuing education to meet national and state regulations.
3. Successful participation in proficiency testing and annual competency assessment programs.
4. Preparing biohazardous waste for shipment.
5. Assists with CAPA and root cause investigations.

Preferred Qualifications

Donor Testing experience is highly preferred.

Qualifications

Bachelor of Science in chemical, biological, clinical laboratory science or medical technology.

Related Experience: Minimum of four (4) years relevant laboratory experience.

Required Licenses / Certification: National Clinical Laboratory Certification (ASCP or equivalent).

Required Knowledge, Skills & Abilities (KSA’s)

Knowledge:

1. Knowledge of AABB, FDA and OSHA regulations.
2. Working knowledge of Microsoft Suites.
3. Comprehend and apply clinical laboratory procedures and theory.
4. Working knowledge of LIS and BECS.
5. Working Knowledge of all institutional and personnel policies, confidentiality, and Good Manufacturing Practices (cGMP).

Skill:

1. Written and oral communication skills and computer input/retrieval.
2. Attention to detail and organizational skills.
3. Accurate in transcription of numbers.
4. Decision making.
5. Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
6. Demonstrate reliability and strong work ethic.

Abilities:

1. Resolve problems and customer concerns.
2. Maintain composure under pressure.
3. Work in a team environment or independently.
4. Work irregular hours or overtime as dictated by departmental needs.