Donor Specialist Full-Time $13.50 - Duluth

Socket.dev; Duluth (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly paychecks

Paid time off for vacation andholidays

Employee discount 25%

Health, dental and vision insurance

Uniforms provided

Access to free job skills training

Job summary

Goodwill of North Georgia is hiring a Donation Processor to thoroughly examine and grade donated goods for sale in our Retail stores. You will process items quickly while following standard operating procedures in a fast-paced environment.

The role supports guests with receipts, sorts donations, maintains a clean donor area, and collaborates with management and forklift operators as needed. Strong English communication and basic math/reading skills are required.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of production experience preferred.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English.
• Must be 18 years or older to operate a forklift.

Responsibilities

• Always display a professional, patient, and “people first” attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following SOPs.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Follow training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Promote teamwork with peers.
• Maintain a neat, clean donor door area/ADC location.
• Adhere to safety practices and report hazards.
• Assist truck drivers with loading/unloading donations.
• Attend required trainings and meetings.
• Perform other duties as assigned by management.

Skills

Basic math

Reading skills

Oral and written communication

Teamwork

Guest service

Education

High School Diploma or GED

Tools

Forklift operation

Job description

Join our team

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.

What we offer:

• Weekly paychecks
• Paid time off for vacation and holidays
• 25% employee discount
• Health, dental and vision insurance for staff and their families
• Complimentary uniforms
• Access to free job skills training at Goodwill Career Centers

Responsible for thoroughly examining and grading donated goods to sell in Goodwill of North Georgia Retail stores. Process goods in an accelerated manner to meet production goals in a fast-paced environment while adhering to standard operating procedures.

Essential Functions:

• Always display a professional, patient, and “people first” attitude with guests
• Provide a donation receipt to each guest at the time of donating
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures
• Properly sort donations into designated categories
• Effectively communicate with management when necessary
• Consistently perform work tasks according to training playbooks, e-learning and work instructions
• Evaluate and navigate decisions effectively
• Effectively promote and demonstrate cooperation and teamwork with peers
• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location
• Adhere to safety and security practices including reporting safety hazards and injuries to management
• Assist truck drivers with loading/unloading donations
• Attend and complete all required trainings and meetings
• Perform other duties as assigned by management

Job Requirements and Qualifications:

• High School Diploma or GED preferred
• One year or more (1+ years) of production experienced preferred
• Consistently foster a healthy team culture of exceptional guest experience
• Must have basic math and reading skills
• Must have good oral and written communication skills in English as well as interpersonal skills
• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)

Working Environment Conditions/Requirements:

• Must start employment in acceptable safety work shoes
• Must be able to work in all types of conditions including heat, cold and dust
• Must be able to meet all physical requirements to perform the duties of the position including the ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as the ability to push, pull and lift up to 30lbs with or without accommodation