Donor Services Associate

The Salvation Army USA Southern Territory; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The Salvation Army USA Southern Territory in Houston, Texas is seeking a Donor Services Associate to support the Donor Services department with routine data entry in donor records and general office tasks. The role emphasizes accuracy, timeliness, and professional representation of the organization.

Responsibilities include filing, mailings, report preparations, and managing donor data with MS Office and Raiser's Edge.

Qualifications

• High school diploma or GED required; Associate's Degree preferred.
• Two to three years donor database management experience.
• Ability to enter data accurately and maintain confidential records.

Responsibilities

• Provide professional assistance to the Donor Services department and perform routine data entry in donor records.
• Assist with daily office tasks including filing, mailings, and report preparations.
• Support accuracy and follow-through on assigned projects and donor communications.

Skills

MS Office

Raiser's Edge

Data entry

Records management

Confidentiality

Education

Associate's Degree in business administration, communications, or related field

Tools

Raiser's Edge

Job description

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for a Donor Services Associate for the Houston Area Command, located in Houston, Texas.

Job Summary

Provides professional and timely assistance to the Donor Services department and with regard to routine data entry within donor records; assists with daily office tasks including but not limited to filing, mailings, report preparations and other duties as needed and is responsible for accuracy and follow through of all assigned projects.

Knowledge, Skills, and Abilities

Knowledge of general office practices and procedures. Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same. Knowledge of intermediate to advanced MS Office and Raiser's Edge or comparable relational database software. Knowledge of bookkeeping and reconciliation procedures. Ability to maintain the confidential nature of the position. Ability to present a positive and professional image of The Salvation Army.

Education and Experience

High school diploma or G.E.D. required, with an Associate's Degree from accredited college and university in business administration, communications, or related field preferred, and Two to three years donor database management experience, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications: None.

Physical Requirements/Working Conditions

Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to sort and file documents alphabetically and numerically. Ability to enter data into a computer with a high rate of accuracy in a timely manner. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

Working Conditions: Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Additional Comments

All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Opportunity Employer Minorities/Women/Veterans/Disabled