Donor Relations Coordinator

Crossroads School For Arts & Sciences; Santa Monica (CA); On-site; USD 40,000 - 43,000; Full time

Job summary

Crossroads School for Arts & Sciences is seeking a full-time Donor Relations Coordinator in Santa Monica, CA. You will join a collaborative advancement team reporting to the Director of Development to support donor stewardship and engagement initiatives.

The role focuses on coordinating donor communications, impact reporting and events that demonstrate philanthropy across annual, capital, endowment and planned giving programs.

Qualifications

• One to three years of administrative/advancement experience preferred.
• Excellent organizational skills with attention to detail and follow-through.
• Ability to manage multiple projects in a fast-paced environment.
• Self-motivated, proactive, and able to move projects forward independently.
• Strong written, editing and verbal communications; adaptable messaging.
• Proficient with Google Workspace; familiarity with fundraising platforms like Blackbaud/RA NXT, GiveCampus, Canva a plus.
• Flexibility to work evenings and weekends and travel when needed.
• Discretion handling sensitive donor information.

Responsibilities

• Donor stewardship, engagement and communications support across programs.
• Coordinate updates to acknowledgment letters and stewardship templates.
• Ensure timely distribution of donor communications and seasonals.
• Draft newsletters and endowment communications; proofread and distribute.
• Maintain accurate donor activity in Raiser's Edge and recognition records.
• Assist with Annual Impact reports coordination and production.
• Support events: leadership donor receptions and grandparent events as needed.
• Support capital campaign tasks and related donor recognition activities.
• Other duties as assigned.

Skills

Excellent organizational skills

Multi-project management

Proactive initiative

Strong written/editing/verbal comms

Google Workspace proficiency

Fundraising tech experience

Tools

Blackbaud Raiser's Edge NXT

GiveCampus

Canva

Raiser’s Edge NXT (CRM)

Job description

Job Details

Location: 21st Street Campus - SANTA MONICA, CA 90404

Position: Full Time

Salary Range: $28.85 - $31.25 Hourly

Crossroads School for Arts & Sciences is seeking a fulltime Donor Relations Coordinator to join a collaborative, fast-paced advancement team. Reporting to the Director of Development and working collaboratively with other advancement colleagues, this position supports donor stewardship and engagement efforts that strengthen relationships with the School’s philanthropic community.

The Donor Relations Coordinator helps coordinate donor recognition initiatives, stewardship communications, impact reporting and engagement events that demonstrate the impact of philanthropy across annual, capital, endowment and planned giving programs. The successful candidate will be highly organized, detailed-organized, proactive and committed to providing exceptional services to donors and constituents.

Work Schedule

Monday - Friday; 8:30 a.m. - 4:30 p.m.

Evening or Weekend Work Required

This position will be required to work events, such as the Leadership Donor Reception and New Parent Dinners, that may take place during the evening or even weekends.

Travel Requirements

This position will have the opportunity to engage in professional development, which will most likely take place outside of LA county.

Essential Job Functions

Donor Stewardship, Engagement and Communications

• Support the implementation of a comprehensive donor stewardship program that fosters meaningful engagement and demonstrate the impact of philanthropic support across annual, campaign, planned giving and endowment programs
• Coordinate updates to acknowledgment letters and other stewardship communication templates and messaging
• Ensure acknowledgement and stewardship communications are prepared and distributed in a timely manner
• Draft, circulate and distribute seasonal correspondence to community members
• Coordinate the production and distribution of the quarterly grandparent e-newsletter, including content gathering, drafting, proofreading and distribution
• Coordinate the production and distribution of endowment stewardship, including content gathering, drafting, proofreading and distribution
• Maintain accurate activity in Raiser’s Edge regarding stewardship, as well as accurate recognition documentation

Annual Impact Report Management

• Coordinate project timelines, content collection, review processes and production of the School’s Annual Impact Report
• Collaborate with Database Manager, Communications team and other internal stakeholders to gather information, stories and other related content
• Assist with proofreading, fact-checking and distribution of the Annual Impact Report

Event Support

• Partner with Advancement Events Coordinator to support stewardship and engagement events, including New Parent Dinners and Leadership Donor Reception, to include coordinating logistics, invitations, registrations, RSVPs and post-event follow-up communications
• Partner with Director of Development to support the planning and execution of grandparent events, including the Elementary School Grandparents & Special Friends Day and other grandparent-specific events

Campaign Support

• Maintain campaign stewardship tracking systems, donor lists, naming opportunity records and related documentation
• Assist with donor recognition activities associated with capital campaign gifts and commitments
• Provide administrative support for Crossroads’ upcoming capital campaign

Additional Responsibilities

• Other duties as assigned

Required Qualifications

One to three years of administration, advancement, development, communications, or related experience preferred.

• Excellent organizational skills with exceptional attention to detail and follow-through
• Ability to manage multiple projects, priorities and deadlines simultaneously in a fast-paced environment
• Self-motivated and proactive with the ability to take initiative and move projects forward independently
• Ability to prioritize appropriately when facing multiple responsibilities and tasks
• Strong written, editing and verbal communications skills with the ability to tailor messaging to diverse audiences
• Proficiency with Google Workspace; experience with fundraising technology, including Blackbaud’s Raiser’s Edge NXT or similar constituent relationship management (CRM) platform, GiveCampus and Canva a plus
• Flexibility to work evenings and weekends and travel when necessary
• Commitment to handle sensitive information with discretion and confidentiality

Physical Demands

• Ability to lift/carry/push/pull 15 pounds
• Sit for extended periods