Donor Experience Ambassador

Goodwill of Western NY; Buffalo (NY); On-site; USD 22,041 - 23,419; Full time

Job summary

A community-focused organization in Buffalo is seeking an enthusiastic individual to welcome donors and manage donations. The ideal candidate will have excellent customer service skills, be reliable, and possess a high school diploma or GED. They should be able to lift weights and be willing to participate in orientation. The position offers competitive hourly pay between $16.00 and $17.00 based on experience, with regular pay reviews for competitiveness.

Qualifications

• Ability to assess donation quality.
• Able to lift up to 100 lbs occasionally and 50 lbs frequently.
• Willing to attend orientation in Buffalo for full-time employees.

Responsibilities

• Greet donors and offer tax receipts with a smile.
• Collect, sort, and organize donations according to policy.
• Maintain a clean, safe, and welcoming donation area.
• Deliver excellent customer service and assist other departments as needed.

Skills

Customer-focused

Great communication

Reliability

Education

High school diploma or GED

Job description

A community-focused organization in Buffalo is seeking an enthusiastic individual to welcome donors and manage donations. The ideal candidate will have excellent customer service skills, be reliable, and possess a high school diploma or GED. They should be able to lift weights and be willing to participate in orientation. The position offers competitive hourly pay between $16.00 and $17.00 based on experience, with regular pay reviews for competitiveness.