Donor Development Manager

Indiana Legal Services; Indianapolis (IN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance (medical, dental, vision)

401(k) plan

Generous vacation and sick leave

Loan repayment assistance

Paid time off various categories

Job summary

Indiana Legal Services is seeking a visionary Chief Executive Officer to lead its operations in Indianapolis. The ideal candidate will guide a committed statewide team and advance access to justice, while managing donor development efforts and collaborating with senior leadership.

This full-time position includes a comprehensive benefits package and opportunities for a hybrid work schedule. The CEO will be instrumental in enhancing service delivery and ensuring impactful advocacy within the community.

Qualifications

• Proven leadership experience in non-profit or legal aid environments.
• Strong communication and interpersonal skills.
• Demonstrated success in donor engagement and fundraising.

Responsibilities

• Lead the organization and guide overall strategy.
• Manage the donor development program.
• Collaborate with staff to enhance service delivery.

Skills

Visionary leadership

Donor development

Strategic planning

Team management

Education

Relevant Bachelor's degree or higher

Job description

Indiana Legal Services Seeks a Chief Executive Officer

Indiana Legal Services is seeking a visionary Chief Executive Officer to lead one of Indiana’s premier civil legal aid organizations. Guide a dedicated statewide team, advance access to justice, and build on a legacy of impactful advocacy and strong community leadership.

AGENCY DESCRIPTION: Indiana Legal Services, Inc. (ILS) is a statewide, not-for-profit organization that provides free legal services to eligible clients in civil cases through eight branch offices. ILS is funded by the Legal Services Corporation, Indiana Civil Legal Aid Fund, United Ways, Area Agencies on Aging, and approximately 60 other funding sources.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: ILS is committed to being an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any category protected by law.

LOCATION: This position is located in the Indianapolis Indiana Legal Services office location with opportunities for a hybrid work schedule.

POSITION: Full-Time Donor Development Manager

START DATE: As soon as reasonably possible

JOB SUMMARY: Indiana Legal Services (ILS) seeks a strategic and collaborative Donor Development Manager to grow and manage the organization’s individual and corporate donor programs. This position has primary responsibility for managing the day‑to‑day execution of donor strategies, including campaigns, stewardship, and prospect identification and cultivation, and plays a central role in coordinating and implementing development operations. The Donor Development Manager reports to the Chief Development and Communications Officer (CDCO) and works in close partnership with development, program, and the senior leadership team. This is a full‑time position (37.5 hours per week). This position does not have supervisory responsibilities.

RESPONSIBILITIES:

Individual Donor Strategy and Stewardship: 30%

Design and execute strategies for annual, mid‑level, and major donor pipelines, with clear segmentation and moves management plans.

Lead donor retention and upgrade efforts, including LYBUNT analysis and targeted stewardship.

Identify and research new individual prospects, build and maintain a robust pipeline, and prepare briefing materials for the CDCO and Executive Director (ED).

Support the Chief Development Officer and ED in major donor cultivation and stewardship (i.e., manage “up” to ensure that the CDCO and ED are engaged at the strategic level of prospective cultivation, donor stewardship, and major gift solicitations).

Track and report on donor engagement and satisfaction to inform retention and upgrade strategies.

Build and implement a comprehensive stewardship calendar across donor levels and types.

Collaborate with the Donor Communications Manager to inform donor communication strategies by providing insight on audience segmentation and messaging concepts to ensure alignment with engagement goals and fundraising priorities.

Partner with communications and program staff to ensure storytelling and messaging reflect mission impact and donor interests.

Personalize stewardship touchpoints and ensure timely thank‑yous and acknowledgments.

Monitor donor feedback and giving patterns to continually refine stewardship and communication strategies.

Support the CDCO in engaging the board in individual and corporate fundraising efforts by preparing donor lists, briefing materials, and follow‑up plans for board outreach to prospects and sponsors.

Benefits

• Health insurance (medical, dental, vision, Rx)
• Disability insurance
• Life insurance
• 401(k) plan
• Flex benefit plan
• Generous vacation and sick leave
• Employee Assistance Program (EAP) – Access for you, your spouse or domestic partner, dependent children, parents, and parents‑in‑laws through UNUM at no cost to employees.
• Travel Assistance – Emergency help for lost prescriptions, passports, referrals to English‑speaking providers, hospital admission assistance, emergency medical evaluation, transportation for a family member, care and transport of unattended minor children, legal and interpreter referrals.
• Wellness Activities – Staff may record up to four hours per month for wellness activities, participation in events organized by the wellness committee, other wellness activities organized within offices or projects, individual wellness activities, or any combination of these.
• Dependent Care Flexible Spending Account (DCFSA) – Eligible employees may elect a DCFSA to pay for childcare or adult dependent care expenses necessary to allow you and your spouse to work, look for work, or attend school full‑time.
• Loan repayment assistance – Reimbursement for minimum required student loan payments, tax‑free to the employee, with annual caps based on tenure.
• Professional dues – ILS will pay dues for members in professional organization and Indiana bar registration fees for attorneys up to a combined annual limit of $500.00, and paralegals and support staff up to $150.00.
• Paid time off – Vacation leave, health care leave, holidays, personal days, bereavement leave, parental leave, approved time for candidates studying for exams, military service, FMLA, education leave, witness duty, and jury duty.
• Health care leave – Accrue 14 days per year for health care appointments or illness.
• Holidays – New Year’s Day, Martin Luther King’s Birthday, Washington’s Birthday (President’s Day), Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday immediately after Thanksgiving Day, Christmas Day.
• Personal days – Two days annually for full‑time employees.
• Bereavement leave – Three days off with full pay for death in family.
• Parental leave – Twelve weeks of paid leave for birth or adoption.

Medical Insurance

No waiting period for medical coverage. Coverage will begin on an employee’s first day of employment.

To qualify for benefits an employee must work 20.25 hours or more per week (54% FTE).

Health Insurance through Anthem – Health insurance coverage is available to benefit eligible employees. Health insurance is provided at a cost to employees and is subsidized by ILS.

2025 Health insurance plan offerings and employee cost per bi‑weekly pay period: Core Buy‑Up High‑Deductible (w/HSA) Plan.

Employee Only: $140.23
Employee +Spouse: $315.59
Employee + Child(ren): $239.07
Employee + Family: $419.06

Dental Insurance – ILS provides benefit eligible employees with dental insurance for themselves and qualifying dependents at no cost.

Vision Insurance – ILS provides benefit eligible employees with vision insurance for themselves and qualifying dependents at no cost.

Health Savings Account (HSA) – Employees participating in the High Deductible Health Plan can elect to set up a pre‑tax account to pay for qualified medical expenses. ILS provides a starting contribution ($250 single; $375 employee + spouse; $500 employee + family).

Flexible Spending Account (FSA) – Employees can elect a FSA for qualified medical expenses. The employee election amount is withheld from their checks on a pre‑tax basis.

Health Reimbursement Arrangement (HRA) – Benefit eligible employees may elect HRA coverage, providing up to $1950 reimbursement for qualified medical expenses.

Life Insurance & Disability Benefits

Basic Life and AD&DD Insurance – ILS provides full‑time employees with basic life & AD&DD through Standard, basic life equals 1x the employee’s annual salary.

Basic Dependent Life Insurance – Basic dependent life insurance for employees working a minimum of 30 hours per week if elected by the employee, providing a spouse benefit of $5,000 and a child(ren) benefit of $2,500.

Voluntary Life Insurance – Available to all benefit eligible employees.

Short‑term disability insurance – Provided at no additional cost, up to 60% of wages during a qualifying event.

Long‑term disability insurance – Provided at no additional cost, up to 60% of wages during a qualifying event.