Donor Center Technician I

Octapharma Plasma, Inc.; North Lauderdale (FL); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k retirement plan

Paid time off

Tuition reimbursement

Job summary

A healthcare organization in North Lauderdale is seeking an entry-level Donor Center Technician to join their team. In this role, you will ensure compliance with regulations while maintaining a high level of customer service and donor satisfaction. Ideal candidates have a high school diploma, some experience in customer service, and strong organizational skills. This full-time position offers a supportive work environment and numerous development opportunities.

Qualifications

• Must have a high school diploma or GED.
• Three months of experience in a clerical or customer service position preferred.
• Ability to speak, read, and write English required.

Responsibilities

• Ensure compliance with state and federal regulations.
• Maintain high levels of customer service and cleanliness.
• Monitor donor conditions for comfort and safety.

Skills

Customer service skills

Organizational skills

Effective communication skills

Education

High school diploma or equivalent (GED)

Job description

Join to apply for the Donor Center Technician I role at Octapharma Plasma, Inc.

1 day ago Be among the first 25 applicants

Join to apply for the Donor Center Technician I role at Octapharma Plasma, Inc.

your career-development potential,

your ability to help donors and patients,

and your access to professional opportunities?

[You can, too!]

There Are So Many Ways Octapharma Plasma Can Enhance Your Life And Your Career. Our Strong Growth Is Creating Great Learning And Career Development Opportunities Throughout Our Company, And Especially Our Donation Centers. Because You’re Someone Who Loves To Learn, Enjoys People, And Has a Real Heart To Help, We Encourage You To Join Us As a

Donor Center Technician

• Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Maintains high level of customer service and positive donor experience in line with company values and culture.
• Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
• Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
• Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
• Maintains Donor confidentiality based on company policy.
• Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.
• Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
• Performs other job-related tasks, as assigned.
  
  
• Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
• Performs finger stick for Microhematocrit and Total Protein determination.

Want to Expand

your career-development potential,

your ability to help donors and patients,

and your access to professional opportunities?

We’re growing fast.

[You can, too!]

There Are So Many Ways Octapharma Plasma Can Enhance Your Life And Your Career. Our Strong Growth Is Creating Great Learning And Career Development Opportunities Throughout Our Company, And Especially Our Donation Centers. Because You’re Someone Who Loves To Learn, Enjoys People, And Has a Real Heart To Help, We Encourage You To Join Us As a

Donor Center Technician

This Is What You’ll Do

• Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Maintains high level of customer service and positive donor experience in line with company values and culture.
• Maintains cleanliness of work area to ensure a clean and professional environment. Stocks and maintains an orderly work area with sufficient supplies to meet production demands.
• Maintains Donor Center equipment based on Standard Operating Procedures and applicable manufacturer instructions.
• Monitors donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
• Maintains Donor confidentiality based on company policy.
• Maintains complete and accurate record keeping per company’s Standard Operating Procedures.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.
• Cleans any blood or plasma spills and performs proper procedure for disposition of biohazardous waste.
• Performs other job-related tasks, as assigned.
  
  

Donor Eligibility

• Ensures that donor meets eligibility criteria based on Standard Operating Procedures.
• Performs donor vitals evaluation per Standard Operations Procedure.
• Performs finger stick for Microhematocrit and Total Protein determination.
• Registers applicant donors per Standard Operating Procedures.
  
  

Plasma Collection

• Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedures per standard operating procedures.
• Disconnects donor after plasmapheresis process is completed per standard operating procedures.
• Maintains proper ratio to ensure donor safety and quality of product.
• Operates the automated plasmapheresis machines including response and evaluation of all machine alarms and alerts, responds to donor adverse events, and documents exceptions.
  
  

Product Processing

• Prompt and sterile collection and storage of plasma product and samples per Standard Operating Procedures.
• Handles tested and untested product, as well as product with unsuitable test results.
• Properly organize samples and product in a walk-in storage freezer per Standard Operating Procedures.
• Prepares product and samples for shipments, per Standard Operating Procedures and federal transportation regulations.
• Monitors freezer and refrigerator temperatures and immediately inform appropriate personnel if equipment is not functioning properly. Record variance if applicable.
  
  

Job Specifications

• High school diploma or equivalent (GED) required.
• Three (3) months’ experience in clerical or customer service position preferred.
• Specific certification or licensing based on State requirements.
• Basic computer knowledge and skills required.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Strong customer service skills required.
• Strong organizational skills required.
• Ability to read, follow, and interpret regulations, instructions and manuals required.
• Ability to understand verbal instruction required.
• Ability to read numbers on screening equipment and perform basic mathematical calculations required.
• Effective communication skills required.
  
  

Scheduling

• Must be able to workday and evening hours, weekends, holidays, and extended shifts on a frequent basis.
• Attendance and punctuality required.
  
  

Physical Requirements

• Utilize all required and appropriate PPE (Personal Protective Equipment) at all times.
• Ability to sit or stand for extended periods.
• Ability to tug, lift, and pull up to thirty-five pounds.
• Ability to bend, stoop, or kneel.
• Occupational exposure to blood borne pathogens.
• Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time.
• Ability to work in an environment with a temperature of -40C or colder for extended periods. Occasional exposure to and handling of dry ice.
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
• Ability to use assistive devices if needed for mobility or communication.
  
  

Do Satisfying Work. Earn Real Rewards And Benefits.

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time
  
  

More About Octapharma Plasma Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

Interested? Learn more online and apply now at:

octapharmaplasma.com

And if you know someone else who’d be a great fit at Octapharma Plasma, Inc., please forward this posting along!

INNER SATISFACTION.

OUTSTANDING IMPACT.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Pharmaceutical Manufacturing

Referrals increase your chances of interviewing at Octapharma Plasma, Inc. by 2x

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