Donor Center Technician

Jobtailor; Provo (UT); On-site; USD 32,000 - 46,000; Full time

Job summary

Jobtailor is seeking a dedicated Donor Services Associate to perform pre-donation medical screening and assess donor suitability on-site. You will interact with donors, ensure confidentiality, and manage screening information with the highest standards of service.

The role emphasizes responsive engagement with donor candidates, maintaining accuracy, and obtaining state licensures where applicable to support donor engagement and compliance.

Qualifications

• High School diploma or GED required.
• Ability to work a flexible schedule.
• Demonstrates interest in making a difference in the world.
• Obtains required state licensures or certifications where applicable.

Responsibilities

• Conducts pre-donation medical screening.
• Interacts with customers and responds to their needs.
• Assesses donor suitability and engages in set-up.
• Provides feedback to ineligible donor candidates.
• Ensures all donor screening information is complete.
• Maintains donor confidentiality.

Skills

Superior customer service

Flexible schedule

Donor engagement

Interpersonal communication

Education

High School diploma or GED

Job description

Responsibilities

• Conducts pre-donation medical screening
• Interaction and responsiveness to customer needs
• Assesses donor suitability and engages in set-up
• Provides appropriate feedback to ineligible donor candidates
• Ensures all donor screening information is complete
• Ensures donor confidentiality

Requirements

• Superior customer service standards
• A High School diploma or GED
• Ability to work a flexible schedule
• An interest in making a difference in the world
• Obtains required state licensures or certifications where applicable

Core Competencies

Demonstrates expertise in pre-donation medical screening and donor assessment while ensuring confidentiality and superior customer service. Capable of obtaining necessary state licensures and certifications to support donor engagement and suitability.

Soft Skills

• Responsiveness to Customer Needs
• Engagement with Donor Candidates

Certifications & Qualifications

• State Licensures
• Certifications