Donor Center Technician

Jobtailor; Pocatello (ID); On-site; USD 30,000 - 45,000; Full time

Job summary

Grifols is seeking a dedicated Donor Center Technician in Pocatello, ID. The role involves conducting pre-donation medical screenings, interacting with customers, and ensuring donor confidentiality.

The ideal candidate will possess excellent customer service skills, a high school diploma or GED, and the ability to work flexibly. Occupational demands include exposure to biological materials and the need for personal protective equipment.

Qualifications

• Must obtain required state licensures or certifications where applicable.
• Patient and capable of multitasking in a dynamic environment.

Responsibilities

• Conduct pre-donation medical screening.
• Interact and respond to customer needs.
• Assess donor suitability and engage in set-up.
• Provide feedback to ineligible donor candidates.
• Ensure all donor screening information is complete.
• Maintain donor confidentiality.

Skills

Superior customer service standards

Ability to work a flexible schedule

Interest in making a difference

Education

High school diploma or GED

Job description

Medical Reception – Donor Center Technician – We Train

As a Donor Center Technician, you will conduct pre‑donation medical screening, interact with customers, assess donor suitability, provide feedback to ineligible donor candidates, ensure all donor screening information is complete, and maintain donor confidentiality.

Qualifications

• Superior customer service standards
• A high school diploma or GED
• Ability to work a flexible schedule
• An interest in making a difference in the world
• Obtains required state licensures or certifications where applicable

Our ideal Donor Center Technician is a standout colleague who is patient, can handle multiple tasks, and adapts to a dynamic work environment.

Primary Responsibilities

• Conduct pre‑donation medical screening.
• Interact and respond to customer needs.
• Assess donor suitability and engage in set‑up.
• Provide appropriate feedback to ineligible donor candidates.
• Ensure all donor screening information is complete.
• Ensure donor confidentiality.

Occupational Demands – Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms; exposure to electrical office and laboratory equipment; exposure to extreme cold below 32°F while working in plasma freezer. Personal protective equipment required: eye protection, garments, gloves, and cold gear. Work performed sitting or standing entire shift, bending, twisting neck and waist 1-2 h/day. Frequent hand movements: make fast, simple movements of fingers, hands, and wrists. Precise coordinated finger movements to grasp and manipulate objects. Frequent foot movement: may infrequently squat, crouch, or sit on heels. Light lifting of 15 lb, maximum lift 50 lb. May reach below shoulder height. Hearing acuity essential. Color perception and vision requirement. Must comprehend and follow instructions to complete assigned tasks and perform within guidance of oral or written instructions. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability.

Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Location

NORTH AMERICA – USA – ID – Pocatello, ID – Center St‑BIO