Donor Center Technician

Grifols; Newport News (VA); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

Paid holidays

401(k) match

Tuition reimbursement

Job summary

Grifols is seeking a Medical Reception – Donor Center Technician in Newport News, VA. The role emphasizes comprehensive donor screening and customer service in a fast‑paced plasma center environment.

The ideal candidate will handle multiple tasks, comply with confidentiality, and contribute to a positive donor experience while supporting the organization’s mission to improve global health.

Qualifications

• Superior customer service standards.
• High School diploma or GED.
• Ability to work a flexible schedule.
• Interest in making a difference in the world.
• Obtains required state licensures or certifications where applicable.

Responsibilities

• Conduct pre‑donation medical screening.
• Interact with and respond to customer needs.
• Assess donor suitability and engage in set‑up.
• Provide appropriate feedback to ineligible donor candidates.
• Ensure all donor screening information is complete.
• Preserve donor confidentiality.

Skills

Customer service

Flexibility

Attention to detail

Education

High School diploma or GED

Job description

New Full Time opportunity to join an international team that is improving the future of healthcare. Grifols is a global healthcare company that has been working to improve the health and well‑being of people around the world since 1909. We are leaders in plasma‑derived medicines and transfusion medicine and develop, produce, and market innovative medicines, solutions and services in more than 110 countries and regions.

Job Overview

Medical Reception – Donor Center Technician
Our ideal Donor Center Technician is a standout colleague who is patient, can handle multiple tasks, and adapts to a dynamic work environment.

Qualifications

• Superior customer service standards
• High School diploma or GED
• Ability to work a flexible schedule
• Interest in making a difference in the world
• Obtains required state licensures or certifications where applicable

Responsibilities

• Conduct pre‑donation medical screening
• Interact with and respond to customer needs
• Assess donor suitability and engage in set‑up
• Provide appropriate feedback to ineligible donor candidates
• Ensure all donor screening information is complete
• Preserve donor confidentiality

Occupational Demands

Work is performed in a plasma center. Exposure to biological fluids, potential infectious organisms, electrical and laboratory equipment, and extreme cold below 32 °F while working in a plasma freezer. Personal protective equipment is required (protective eyewear, garments, gloves, cold gear). Work may involve sitting or standing for the entire shift, bending, twisting, frequent hand movements, and precise coordinated finger movements. Light lifting up to 15 lbs, with a maximum lift of 50 lbs, and occasional crouching or squatting are expected. Hearing acuity and visual abilities (corrected to 20/30 in one eye and 20/100 in the other) are essential. The role requires the ability to follow both oral and written instructions and manage a wide range of complex tasks with changing conditions.

Compensation & Benefits

The estimated pay scale for the Donor Center Technician role based in Newport News, VA, is $16.50 per hour. The position is eligible to participate in up to 4% of the company bonus pool. Benefits include medical, dental, vision, life insurance, PTO, paid holidays, up to 5% 401(K) match, and tuition reimbursement.

Equal Employment Opportunity

Grifols provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Location

North America : USA : VA — Newport News (Oriana Rd, Bio)