Donor Center Specialist

Grifols; Salt Lake City (UT); On-site; USD 42,000 - 66,000; Full time

Job summary

Grifols in Salt Lake City is seeking a Donor Center Specialist to maintain donor flow, perform phlebotomy duties, and ensure strict adherence to SOPs and regulatory requirements.

You will manage donor screening, operate plasmapheresis equipment, document production records, and safeguard donor confidentiality while delivering excellent donor care.

Qualifications

• High school diploma or GED completed.
• Phlebotomist certification is required.
• Typically 4 years of related phlebotomy and plasma processing experience.

Responsibilities

• Facilitate donor interviews and pre-donation screening per SOPs.
• Set up, operate, and maintain plasmapheresis equipment safely.
• Maintain accurate production records and donor confidentiality.
• Ensure compliance with FDA, CLIA, OSHA, cGMP and Grifols procedures.
• Provide exceptional donor care to support long-term donation.

Skills

Phlebotomy

Donor processing

Documentation

Safety compliance

Equipment operation

Education

High school diploma or GED

Certified Phlebotomist

Tools

Autopheresis machines

Job description

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

Donor Center Specialist

Primary responsibilities for role (level-specific responsibilities should be included in the chart below):

• Maintains active communication with other service areas to ensure accurate documentation and quality.
• Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
• Learns and maintains thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
• Reports all unsafe situations or conditions to area lead, supervisor or manager.
• May be trained to repair plasma center equipment.

Phlebotomy Duties

• Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
• Responds to and assists with handling donor reactions in accordance with guidelines.
• Monitors donor and equipment to ensure health of donors and quality of product.
• Sets up, disconnects and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc.
• Ensures the proper calibration and maintenance of autopheresis machines and associated equipment.
• Disconnects and disposes of all contaminated disposable equipment.
• Ensures proper cleaning of equipment and work area between donors.
• Maintains accurate and thorough documentation of production records.
• Ensures donor confidentiality.

Plasma Processing Duties

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe. Participates in unit management according to SOP.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored product to ensure time requirements are met. Monitors and reports working conditions of equipment.

Donor Processing Duties

• Conducts pre-donation medical screening in accordance with established guidelines.
• Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.
• Provides appropriate feedback to ineligible donor candidates.
• Ensures all donor screening information is complete and accurate prior to donation.
• Effectively communicates donor medical information to Medical Staff.
• Ensures donor confidentiality.
• Establishes and maintains donor files in an organized and efficient manner.
• Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.

Job Requirements

• High school diploma or GED. Certified as a Phlebotomist, Donor Processor, and Plasma Processor.
• Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.

Occupational Demands Form # 71: Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while working in plasma freezer. Personal protective equipment required such as protective eyewear, garments, gloves and cold gear. Work is performed sitting or standing for entire shift, bending, and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement: may infrequently squat, crouch or sit on one's heels. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to comprehend and follow instructions to complete assigned tasks. must possess the ability to listen to and understand information and ideas presented through spoken words and sentences. must perform within the guidance of both oral or written instructions. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to their occurrence. Relates sensitive information to diverse groups.

Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.

Location: NORTH AMERICA : USA : UT-Salt Lake City:USSLC2 - Salt Lake City UT-E 800 S-BIO

Learn more about Grifols