Donor Center Phlebotomist

American Red Cross; Salem (NC); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Health Spending Accounts

PTO 15 days/year

11 paid holidays

401K with up to 6% match

Paid Family Leave

Employee Assistance

Disability and Insurance

Service Awards

Job summary

The American Red Cross in Winston-Salem, NC is hiring a phlebotomist to support the blood collection process at fixed sites. You will engage donors, maintain a welcoming environment, and follow safety procedures to ensure high-quality blood donations.

Paid phlebotomy training is provided; no prior medical experience is required, though phlebotomy experience is a plus. This role offers union representation and a path to healthcare career growth.

Qualifications

• Associates degree OR equivalent education/experience.
• Minimum 1 year of customer service experience in a public setting.
• Current valid driver’s license with good driving record.
• Physical ability to lift, push or pull heavy weights as needed.
• Proficiency with Microsoft Office applications.

Responsibilities

• Connect with donors and explain the impact of their donation.
• Collaborate with teammates to create a welcoming environment for donors.
• Ensure blood collection meets regulatory requirements and safety standards.

Skills

Customer service

Detail oriented

Microsoft Office

Education

Associates degree

Tools

Microsoft Office

Job description

Job Description:

We provide Paid-Training - no prior medical experience required! Phlebotomy experience preferred.

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW (Job Overview):

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is.


• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.


• Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused

Standard Schedule (Winston-Salem, North Carolina):

• Variable hours; 4 x 10 hour shifts; Two consecutive days off


• Weekends required


• To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.


• Schedule is provided two to three weeks in advance

Pay Information:

• Starting rate $21.23/hour


• This position is represented by a union contract

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Associates degree OR a combination of education and work experience is required.


• Minimum of one year customer service experience in public setting is required.


• A current, valid driver's license with a good driving record is required.


• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.


• Basic computer skills are required. Must be proficient with Microsoft office applications.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)


• Prior leadership experience

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental, and Vision plans


• Health Spending Accounts & Flexible Spending Accounts


• PTO: Starting 15 days a year; based on type of job and tenure


• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays


• 401K with up to 6% company match


• Paid Family Leave


• Employee Assistance


• Disability and Insurance: Short + Long Term


• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights