Donor Center Phlebotomist

American Red Cross; Greensboro (NC); On-site; USD 57,859,000 - 63,370,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

HSAs & FSAs

PTO 15 days/year

11 paid holidays

Job summary

The American Red Cross in Greensboro, NC is hiring a phlebotomy assistant to support blood collection at fixed-site locations. Paid phlebotomy training is provided, and prior medical experience is not required. You will help create a welcoming environment for donors and ensure safety standards are met.

This role offers a union-represented position with flexible scheduling, including 4x10 shifts, weekends, and holidays. Strong customer service and ability to work under pressure are valued.

Qualifications

• Associates degree or equivalent combination of education and work experience is required.
• Minimum of one year customer service experience in a public setting is required.
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include lifting, pushing or pulling heavy weights and long hours.
• Basic computer skills and proficiency with Microsoft Office are required.

Responsibilities

• Take time to personally connect with donors and explain how impactful their donation is.
• Collaborate with teammates to create a welcoming environment for donors to encourage return visits.
• Maintain detailed accuracy to ensure collected blood meets regulatory requirements and can be transfused safely.

Skills

Customer service

Communication

Teamwork

Microsoft Office

Detail oriented

Education

Associates degree

Job description

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description

We provide Paid-Training – no prior medical experience required! Phlebotomy experience preferred.

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

WHAT YOU NEED TO KNOW (Job Overview)

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process at our fixed site locations. This includes collaborating with your team to create a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities)

• Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.
• Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.
• Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused.

Standard Schedule (Greensboro, North Carolina)

• Variable hours; 4 x 10 hour shifts; Two consecutive days off
• Weekends required at least twice per month
• To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays.
• Schedule is provided two to three weeks in advance

Pay Information

• Starting rate $20.81/hour
• This position is represented by a union contract

WHAT YOU NEED TO SUCCEED (Minimum Qualifications)

• Associates degree OR a combination of education and work experience is required.
• Minimum of one year customer service experience in public setting is required.
• A current, valid driver's license with a good driving record is required.
• Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required.
• Basic computer skills are required. Must be proficient with Microsoft office applications.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications)

• Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)
• Prior leadership experience

Benefits For You

• Medical, Dental, and Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% company match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights