Donor Call Center Coordinator RN

CHI; Houston (TX); On-site; USD 53,974 - 80,286; Full time

Job summary

A leading healthcare provider in Houston is seeking a Registered Nurse (RN) to join their esteemed team. This role emphasizes delivering high-quality patient care and involves critical assessments and collaboration with a multidisciplinary team. Candidates should possess a Bachelor of Science in Nursing and have at least three years of relevant experience, including acute care and transplant experience. The position offers a competitive pay range of $39.18 to $58.28 per hour.

Qualifications

• 3 years of experience in nursing required upon hire.
• Experience in Acute Care/ICU, dialysis unit, and/or transplant preferred.
• Must have a valid Registered Nurse license in Texas upon hire.

Responsibilities

• Deliver compassionate, high-quality care that impacts patient recovery.
• Collaborate within an interdisciplinary team to ensure optimal patient outcomes.
• Manage pre-op and post-op education, facilitating comprehensive teaching.

Skills

Assessment skills

Critical thinking

Communication skills

Education

Bachelor of Science in Nursing

Job description

Job Summary And Responsibilities

As a Registered Nurse (RN), you will be a pivotal healthcare professional, delivering compassionate, high-quality care that truly impacts our patients' well‑being and recovery. Every day, you will leverage your expertise to provide individualized, comprehensive care, making critical assessments, performing skilled procedures, and meticulously implementing patient care plans. You'll collaborate seamlessly within an interdisciplinary team, contributing to a dynamic environment focused on optimal patient outcomes. To thrive in this vital role, you will possess keen assessment skills, acute critical thinking, and a patient‑first mindset, driven by a profound enthusiasm to help others. Your sense of urgency and dedication to excellence in a fast‑paced environment will not only support patient recovery but also fuel your own career advancement.

• Review medical information, schedule testing, review results and compile data for presentation of patient's case.
• Notify consultants, prepare for and participate in physician‑led and multidisciplinary rounds, and communicate with patients, families and all disciplines involved in patient management in order to streamline and identify and solve potential problems.
• Maintain effective communication.
• Initiate and oversee all pre‑op and post‑op education, collaborating with nursing staff to provide a comprehensive teaching plan. Assess potential learning problems (language barrier, etc.).
• Initiate and collaborate in research protocols, journal articles, abstracts and patient education material.
• Screen potential donor calls; coordinate and organize all aspects related to donor/recipient status at time of transplant. 24‑hour call responsibility for both donor call and outpatient problems. Triage calls, initiating appropriate treatment/intervention as required.

Job Requirements

• Bachelor of Science Nursing and Three (3) Years’ Experience upon hire.
• Acute Care/ICU, dialysis unit and/or transplant experience.
• Registered Nurse: TX license upon hire.

Where You'll Work

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care, neuroscience, oncology, transplantation, and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever‑evolving healthcare environment, our new McNair Campus is designed around the human experience—modeled on evidence‑based practices for the safety of patients, visitors, staff, and physicians. The 27.5‑acre campus represents the future of healthcare through a transformative alliance focused on leading‑edge patient care, research, and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Pay Range

$39.18 - $58.28 /hour