Donations & Retail Sales Associate

A Hiring Company; Williamsburg (MI); On-site; USD 19,000 - 28,000; Full time

Job summary

Goodwill Industries of Northern Michigan is seeking a Retail Sales Associate to process textiles and wares, maintain store and merchandise displays, and deliver excellent customer service. The role includes operating the cash register, handling donations, and serving as a security/loss prevention point while maintaining a positive, professional image for customers, donors, clients and colleagues.

The position emphasizes customer-focused service, accurate cash handling, merchandising, and

Qualifications

• Retail experience is a plus.
• Ability to work effectively with diverse staff, customers, volunteers, and vendors.
• Good verbal communication and organizational skills.

Responsibilities

• Operate cash register and process transactions.
• Stock shelves and merchandise, rotate goods.
• Assist customers and donors; answer questions.
• Maintain a clean and orderly store; manage signage and display.
• Unload and tag donations; handle end-of-day receipts.
• Ensure fitting rooms are tidy and merchandise is properly displayed.

Skills

Customer service

Cash handling

Communication

Teamwork

Diversity awareness

Tools

Forklift

Job description

Goodwill Industries of Northern Michigan is seeking a Retail Sales Associate to process textiles and wares, maintain store and merchandise displays, and deliver excellent customer service. The role includes operating the cash register, handling donations, and serving as a security/loss prevention point while maintaining a positive, professional image for customers, donors, clients and colleagues.

The position emphasizes customer-focused service, accurate cash handling, merchandising, and