Donations & Production Associate - Make a Difference

Goodwill San Antonio; Cibolo (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill San Antonio is seeking active, service-oriented associates for our donation processing and customer service team in Cibolo, TX. This role involves greeting donors, processing donations, sorting items, and supporting restocking and housekeeping across the sales floor and production areas.

Ideal candidates have 6+ months in retail customer service, physical stamina for daily lifting, and a team-focused attitude.

Qualifications

• Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.

Responsibilities

• Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station.
• Issue donor receipt in friendly and courteous manner.
• Handle and sort donated goods into appropriate containers.
• Load, unload and move donated goods, materials, including furniture using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle and to distribute donated materials.
• Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
• Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels.

Skills

Customer service

Teamwork

Communication

Job description

Goodwill San Antonio is seeking active, service-oriented associates for our donation processing and customer service team in Cibolo, TX. This role involves greeting donors, processing donations, sorting items, and supporting restocking and housekeeping across the sales floor and production areas.

Ideal candidates have 6+ months in retail customer service, physical stamina for daily lifting, and a team-focused attitude.