Donations Processor — Retail Store Ops & Customer Service

Goodwill-Easter Seals Minnesota; Austin (MN); On-site; USD 40,688,793 - 55,933,315; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

401(k)

Job summary

Goodwill‑Easter Seals Minnesota in Austin, MN is hiring a Donations Processor (Full-Time) to handle donated goods, assist donors, and support daily operations. The role emphasizes strong customer service, adherence to policies, and alignment with Goodwill’s mission.

Typical schedule ranges across days, nights, and weekends, with a focus on 35–40 hours per week. The position offers competitive pay and benefits; lifelong learning and advancement opportunities exist within a values-driven nonprofit

Qualifications

• Ability to effectively communicate with supervisors, employees and customers.
• Ability to work independently and coordinate multiple projects simultaneously.
• Excellent organizational skills.
• Ability to prioritize.
• Strong attention to details.
• Ability to interact with a diverse population in a human services setting.
• High level of initiative and self-motivation.
• Perseverance and commitment to getting the job done.
• A typical full-time schedule is 35-40 hours per week and requires: Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week; and Willingness and ability to be cross-trained, and to train in new employees.

Responsibilities

• Store Operations: Follows policies and procedures and executes directives in a timely manner.
• Customer Service: Creates a high level of customer service throughout the store ensuring customers experience a welcoming atmosphere.
• Services and Programs: Provide a work environment to train and develop participants in achieving their goals.
• Safety: Help contribute to a safe, welcoming environment for employees and customers.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

Goodwill‑Easter Seals Minnesota in Austin, MN is hiring a Donations Processor (Full-Time) to handle donated goods, assist donors, and support daily operations. The role emphasizes strong customer service, adherence to policies, and alignment with Goodwill’s mission.

Typical schedule ranges across days, nights, and weekends, with a focus on 35–40 hours per week. The position offers competitive pay and benefits; lifelong learning and advancement opportunities exist within a values-driven nonprofit